Summary
Overview
Work history
Education
Skills
Timeline

Alex Hornby

Gloucester ,Gloucestershire

Summary

Dedicated Delivery Driver successfully working in deadline-orientated settings. Experienced in fulfilling job tasks quickly and effectively. Used hand trucks and manual and electric pallet jacks to safely lift and move packages. Customer-orientated Driver maintains thorough and accurate records and notes to keep management informed of delivery progress. Punctual and efficient Delivery Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.


Currently going into my final year on my degree and looking at going into teaching and wanting to expand my CV and gain relevant experience in this sector to help with my future career. I believe that any child deserve a chance and that teaching is helping the future generations.

Overview

4
4
years of professional experience

Work history

Delivery Driver

Tesco
Worcester , Worcestershire
06.2021 - Current
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Reported delivery goods and document errors to management, enabling prompt resolution.
  • Minimised complaints by maintaining clear communication with customers, promptly advising of schedule changes.
  • Utilised hand-held devices to capture, document and communicate proof of delivery.
  • Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
  • Loaded and unloaded merchandise at stores and vendor locations, working safely and efficiently to limit disruption to other road users.
  • Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.

Waiter

New Dawn Inn
Gloucester , Gloucestershire
04.2019 - 08.2021
  • Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
  • Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
  • Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.

Education

A-Levels - Music, Drama and PE

Churchdown School, Gloucester
09/2018 - 07/2020

Bachelor of Arts with Honours - Psychology and Educational Studies

University of Worcester, Worcester
09/2021 -

Skills

  • Vehicle maintenance
  • Full UK driving licence
  • Dependable and reliable
  • Highly responsible and reliable
  • Upbeat, outgoing and positive
  • Special dietary requirements

Timeline

Delivery Driver - Tesco
06.2021 - Current
Waiter - New Dawn Inn
04.2019 - 08.2021
Churchdown School - A-Levels, Music, Drama and PE
09/2018 - 07/2020
University of Worcester - Bachelor of Arts with Honours , Psychology and Educational Studies
09/2021 -
Alex Hornby