Detail-oriented professional with a strong foundation in human resources fundamentals and bookkeeping knowledge. Demonstrates innovative thinking and a continuous improvement focus, ensuring efficient deadline management. Proficient in IT, including Excel formatting, and committed to upholding business ethics.
Overview
1
1
year of professional experience
Work history
Business administration apprentice
Care Choice North West Ltd
Wigan, United Kingdom
02.2024 - Current
Streamlined office procedures to improve efficiency.
Managed filing systems, ensuring accessibility and confidentiality.
Coordinated meetings with stakeholders, enhancing communication flow.
Provided administrative support for smooth business operations.
Answering Phones and dealing with external and internal stakeholders
Organised company events to foster team bonding.
Lead and helped with investigations and grievances into employees
Conducted Disciplinary meeting with staff which lead to varied outcomes
Keeping track of employee absences
Managed and tracked all company property our care staff would use (work phones, uniforms, Id badges, PPE)
Managed several Audit excel forms and trackers.
Managed all work phones and sim cards (all data was monitored by me)
Rectified all issues with any employee files from existing employees (missing forms, out of date contracts, E.g)
Managed all 220+ employee files
Keeping track of employee vehicle insurance to make sure they are driving with the correct insurance
Managed an excel tracker to keep track of vehicle insurance
Managed all return of company property for departing employees
Dealt with general enquires from stakeholders, clients and employees over the phone, via email or in person.
Assisted and managed with recruitment duties
Reviewed applicants (Indeed, in person applicants, email applicants, E.g)
Arranged and conducted interviews with applicants
Issued acceptance letters and emails
Conducted an induction day with all new starters
Issued the new starters with all necessary forms and contract
Handled correspondence, maintaining professionalism and courtesy.
Compiled reports by gathering and analysing data.
Handling of clients and company money and cards.
Enhanced productivity through efficient time management skills.
Working with the HR managed and other apprentice
Helping out in the care and support side of the business
Drafted letters and emails, facilitating prompt communication.
Implemented filing system improvements, increasing document retrieval speed.
Updated database regularly to ensure accurate records.
For 3 years i helped out with a local hedgehog rescue charity. I would work one a week and help to feed, clean, nurse and any other duties that needed to be done for the hedgehogs. I would also look after 2-3 hedgehogs in my own home, and release them once they were fit and ready.