Alex Graydon
West Yorkshire,New Zealand
Summary
Results-driven leader with over 15 years of experience in customer service, management, consultation, personal training, and administration. Proven ability to foster teamwork and collaboration among employees and clients to achieve shared objectives. Strong focus on delivering exceptional service and driving operational efficiency.
Overview
19
19
years of professional experience
Work history
Stainless steel specialist/ Warehouse and Sales
Anzor Stainless steel
, Nelson, New Zealand
09.2024 - 03.2025
- Specialist in Stainless steel fasteners across New Zealand
- Cross branch communication with twelve Anzor warehouse facilities to provide optimum company service.
- Optimised resource allocation for maximised operational efficiency.
- Packaged products securely for prevention of damage during transportation process.
- Stacked pallets, creating an organised storage system.
- Collaborated with team members for smooth warehouse operations.
- product
- Customer support and assistance
- Picked orders accurately, reducing instances of return or exchange.
- Met tight deadlines by efficiently processing incoming shipments.
Personal Trainer, Duty Manager, Lifeguard & Receptionist
Wellington City Council
Wellington, New Zealand
01.2013 - 08.2023
- Having worked at Wellington City Council for 10 years I have undertaken several different roles, providing flexibility and support for the organisation in different areas.
- For the last 2 years the majority of the work has been at Club Active as a Personal Trainer and Consultant, working across different facilities.
- Health and safety in the workplace
- Delivering outstanding customer service and complaint resolution
- Maintenance and cleanliness
- Administration tasks, banking, debt, transactions and enquiries
- Responding to accidents and emergencies
- Conducting personal training sessions/ programs and providing exercise advice
- Regular first aid and staff training requirements
- Rostering, events management and booking coordination
- Responsible for facility opening and closing
- Risk management and chemical awareness
- Communication and management of staff, customers and contractors
- Facility Cleanliness and presentation
- WCC Fitness Consultant of the year 2022
Wood Stove assembly
Firebelly Stoves UK
01.2011 - 01.2013
- Stove assembly and maintenance
- Installation and international product delivery
- Warehouse operations and cleanliness
- Assisting in welding, painting and glass installation
- Responsible for stock taking and inventory
- Health and safety, using correct PPE
- Packaging and storage
Cleaning Supervisor
Nu Swift (UK)
01.2011 - 01.2013
- Facility and staff supervision
- Cleaning standards and equipment maintenance
- Stocktake and control
- Rostering and training new staff
- Health and safety
Chemical Processor
DSL Schutz
Perth, Australia
01.2010 - 01.2011
- Chemical storage
- Manual labour and recycling
- Disposal of dangerous chemicals
- Tracking products
- Quality control nationwide (Australia)
Leisure attendant / Fitness consultant
Calderdale MBC
01.2006 - 01.2010
- Inductions and programs
- Go Active junior gym Team Leader
- Cleanliness and maintenance of gym equipment
- Birthday party coordination
- Membership sales and debt management
- Pool lifeguarding duties
Education
Level 4 - Business Firstline management
NZQA
New ZealandLevel 4 - personal training
NZQA
New Zealandlevel 3 - Nutrition
NZQA
New ZealandNVQ Level 2 - Sport, Recreation and Operational services
City & Guilds
NVQ Level 2 - fitness and exercise
City & Guilds
Pre hospital emergency care certification - advanced first aid
St.Johns
Wellington, New ZealandUK/NZ National pool lifeguard certification -
RNLS
Teaching English as a foreign language - English Teaching
TEFL
Skills
- Exceptional time management skills
- Ability to manage multiple responsibilities and prioritise effectively
- Good analytical skills
- Excellence customer service
- Anticipates potential issues and acts accordingly
- Manages risks effectively
- Contributes to a culture that supports a vision in recognising
- excellence, teamwork, individual responsibility, customer focus, innovation and the need for sustainability
- Good working understanding of New Zealand Health and Safety legislation and requirements
- Organisation skills and attention to detail
- Ability to handle high pressure and emergency situations in a calm manner
- Works well individually and collaboratively as a team member
- Flexible, responsible and trustworthy
- A drive to learn and develop
Affiliations
- I enjoy socialising, spending time with Family and friends. I enjoy football I also have a huge passion for song writing, guitar, drums, singing and am in a band called Graydons. We have been played in over 100 countries world wide.
Training / Certifications
- Structural/corrective exercise
- Parkinsons Pro accredited
- Customer excellence
- Manual handling
- Fire prevention/ handling
- A.E.D/ Oxygen Resuscitation
- Water treatment and quality
- Chemical Handling
- Child protection
- Non Crisis intervention
- Microsoft excel/ word
Timeline
Stainless steel specialist/ Warehouse and Sales
Anzor Stainless steel
09.2024 - 03.2025
Personal Trainer, Duty Manager, Lifeguard & Receptionist
Wellington City Council
01.2013 - 08.2023
Wood Stove assembly
Firebelly Stoves UK
01.2011 - 01.2013
Cleaning Supervisor
Nu Swift (UK)
01.2011 - 01.2013
Chemical Processor
DSL Schutz
01.2010 - 01.2011
Leisure attendant / Fitness consultant
Calderdale MBC
01.2006 - 01.2010
Level 4 - Business Firstline management
NZQA
Level 4 - personal training
NZQA
level 3 - Nutrition
NZQA
NVQ Level 2 - Sport, Recreation and Operational services
City & Guilds
NVQ Level 2 - fitness and exercise
City & Guilds
Pre hospital emergency care certification - advanced first aid
St.Johns
UK/NZ National pool lifeguard certification -
RNLS
Teaching English as a foreign language - English Teaching
TEFL
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