Alex Foster
Leeds,West Yorkshire
Summary
Highly organised and reliable professional with over 10 years' experience across administration, property, customer service, legal and account management roles. Known for strong organisation, clear communication, problem-solving and building trusted relationships with clients, colleagues and stakeholders. Experienced in fast-paced, high-pressure environments where accuracy, professionalism and accountability are essential
Overview
12
12
years of professional experience
Work history
Team leader
Cambian Group
Leeds, West Yorkshire
2025.02 - Current
- Responsible for running the shift within a residential children's home
- Plan and structure daily activities for staff and young people
- Delegate tasks and ensure all duties are completed correctly
- Complete and review paperwork, reports and care records
- Ensure compliance with policies, safeguarding and procedures
- Act as point of contact for staff, managers and external professionals
- Support, mentor and supervise staff on shift
Account executive
SBFM
Leeds, West Yorkshire
2024.05 - 2024.10
- Managed relationships between SBFM and multiple client accounts
- Arranged and coordinated cleaning contractors for commercial properties
- Acted as the main point of contact for clients
- Ensured services were delivered correctly and on schedule
- Handled queries, issues and service changes
Property manager
Zenko Properties
Leeds, West Yorkshire
2023.08 - 2024.05
- Managed a portfolio of rental properties
- Liaised with landlords and tenants
- Organised maintenance and repairs
- Collected rent and handled financial matters
- Ensured legal compliance and resolved tenant issues
- Managed vacancies, marketing and tenant screening
Maintenance administrator
Linley and Simpson
Leeds, West Yorkshire
2023.01 - 2023.08
- Organised contractors to attend managed properties
- Obtained and provided quotes to landlords
- Booked access with tenants
- Handled emergency and routine repairs
- Maintained records and communicated with all parties
Sales & Business support
Richmond Interiors
Shipley, West Yorkshire
2021.11 - 2023.01
- Provided sales support and customer service
- Completed invoicing and admin
- Liaised with suppliers and contractors
- Supported day-to-day business operations
Customer service representative
Asda House
Leeds, West Yorkshire
2020.03 - 2021.11
- Managed customer complaints and escalations
- Provided refunds, vouchers and solutions
- Maintained high customer satisfaction
Customer service representative
Jet 2 Holidays
Leeds, West Yorkshire
2017.10 - 2020.03
- Handled customer feedback and complaints
- Supported customers pre- and post-travel
- Maintained professional communication in high-pressure situations
Legal administrator
Irwin Mitchell
Leeds, West Yorkshire
2016.09 - 2017.10
- Prepared files for court
- Filed documents and maintained records
- Answered phones and supported legal staff
Administrator/Receptionist
Better Move
Leeds, West Yorkshire
2015.11 - 2016.09
- General office administration
- Answering phones
- Filing and post handling
Telephone operator
Amber Cars
Leeds, West Yorkshire
2013.09 - 2015.11
- Booked taxis for customers
- Managed high-volume phone calls
- Provided efficient customer service
Education
GCSEs - Maths, English & Science
Mount St Mary’s Catholic High School
Leeds07.2013
Skills
- Decisive decision-making
- Tolerance and patience
- Communication excellence
- Task delegation
- Task prioritising
- Resilience under pressure
Timeline
Team leader
Cambian Group
2025.02 - Current
Account executive
SBFM
2024.05 - 2024.10
Property manager
Zenko Properties
2023.08 - 2024.05
Maintenance administrator
Linley and Simpson
2023.01 - 2023.08
Sales & Business support
Richmond Interiors
2021.11 - 2023.01
Customer service representative
Asda House
2020.03 - 2021.11
Customer service representative
Jet 2 Holidays
2017.10 - 2020.03
Legal administrator
Irwin Mitchell
2016.09 - 2017.10
Administrator/Receptionist
Better Move
2015.11 - 2016.09
Telephone operator
Amber Cars
2013.09 - 2015.11
GCSEs - Maths, English & Science
Mount St Mary’s Catholic High School