Alex Dickens
Aberdeen,Aberdeenshire
Summary
I am a 17-year-old student with a strong academic background and experience in customer-facing retail work, confident in communication and with developed organisational skills. I am able to work efficiently in busy environments while maintaining attention to detail. I am comfortable handling responsibility, following procedures, and supporting team operations. Now that I have finished school, I am keen to make productive use of my time by gaining further work experience and developing my skills in a professional environment.
Overview
1
1
year of professional experience
1
1
Certification
Work history
Sales Assistant (Part-time)
Inverurie Garden Centre
Inverurie, Aberdeenshire
2025.06 - 2026.05
Worked as a part-time Sales Assistant at the Inverurie Garden Centre, where responsibilities included assisting customers with product selection, providing advice on specific items, operating the till, handling cash and card transactions, and maintaining a clean and well-organised shop floor. I developed strong customer service skills through regular interaction with the public, including answering queries and resolving issues in a professional manner. Assisted with restocking shelves, merchandising products, and ensuring stock levels were maintained. Gained experience working in a fast-paced retail environment, often multitasking between serving customers and supporting general store operations.
Education
Scottish Qualifications Certificate -
Kemnay Academy
Kemnay, Aberdeenshire, ScotlandSkills
- Customer service and communication
- Cash handling and basic till operation
- Teamwork and collaboration
- Time management under pressure
- Organisation and attention to detail
- Stock handling and inventory management
- Problem-solving in customer-facing situations
- Adaptability in a fast-paced retail environment
Certification
- SCQF Level 6 Leadership Award (2025)
- SCQF Level 7 Refereeing Award (2026)
Affiliations
- I referee football matches in my spare time alongside completing the SCQF Level 7 Refereeing Award, which has helped me build confidence in making quick decisions under pressure and managing players in a fair and composed way. Outside of refereeing, I enjoy going to the gym, spending time outdoors, and socialising with friends.
Timeline
Sales Assistant (Part-time)
Inverurie Garden Centre
2025.06 - 2026.05
Scottish Qualifications Certificate -
Kemnay Academy