Alex D'Arcy
Liverpool
Summary
I am a highly motivated and exceptionally fast learner with strong confidence and enthusiasm, able to quickly adapt to new tasks and environments.
I love to build a real rapport with customers, so that I can help them as much as I can, in as many ways as I can.
I brings abundant team experience, contributing reliably to collaborative goals while continuously developing professional skills for future growth.
Overview
10
10
years of professional experience
Work history
Warehouse and Production Assistant
Trans Atlantis games
Liverpool, Merseyside
2022.04 - Current
- Contributed to achieving targets through consistent hard work.
- Facilitated fluid operations with cooperative teamwork.
- Managed documentation for smooth record keeping.
- Assured accurate inventory with regular stock checks.
- Led 'Paint and Take' workshops, demonstrating a product to the public.
- Participated in trade shows to showcase products, gaining industry recognition.
- Assisted in a positive customer experience by handling queries efficiently.
Chocolatier's Assistant
The Chocolate Cellar
New Ferry, Wirral
2021.11 - 2022.05
- Assured customer satisfaction with top-quality handmade chocolates.
- Handled custom orders from clients, delivering personalised confectionery items on schedule.
- Maintained cleanliness in the workspace to ensure hygiene standards were met.
- Ensured compliance with health and safety regulations during production process.
- Managed stock inventory to avoid wastage and unnecessary expenditure.
- Created festive-themed chocolates that increased sales during holiday season.
- Advised customers on chocolate selection based on their preferences.
- Streamlined manufacturing processes, reducing production time significantly.
- Experimented with unique flavour combinations, resulting in innovative product lines.
- Creating regular content for social media
In-store/ Webstore & Socials Manager
Crit Hit Game Hub
Liverpool, Merseyside
2021.04 - 2022.02
- Engaged with and built communities in the space.
- Boosted customer engagement with effective management of all social media platforms.
- Handled inventory checks for optimal stock levels.
- Monitored sales floor during peak hours, ensuring orderly shopping experience for customers.
- Redesigned and managed the café kitchen/ menu
- Maintained the shop, bathrooms, and kitchen to a high standard
- Managed cash and card transactions, ensuring efficient customer service.
- Stocked shelves accurately, ensuring easy product location for customers.
- Packaged online orders, ensuring safety in transport.
- Boosted customer satisfaction by providing knowledgeable advice on TTGs, RPGs, and TCGs.
- Optimised SEO practices for improved website traffic.
- Established solid rapport with customers , fostering loyalty and trust.
- Monitored industry trends for incorporation into our social media strategy.
Social & Media Assistant
Age UK Wirral
Birkenhead, Wirral
2021.04 - 2021.10
- Assisted in the design of digital marketing campaigns to enhance web traffic.
- Increased user engagement with daily management of all social media channels.
- Prioritised tasks effectively to meet project deadlines.
- Maintained an up-to-date knowledge of social media trends for enhanced strategy development.
- Developed a consistent brand voice for improved customer recognition and loyalty.
- Facilitated the creation and scheduling of posts to maintain a steady online presence.
- Posted frequently to Age UK Wirral's official Facebook, Twitter, and Instagram
- Used social media to reach out to partners and organisations, creating bonds between companies
- Adjusted the language and aesthetic of posts to accommodate ideas from all areas of the company
- Gained a passing knowledge of HTML and CSS
- Monitored and adjusted the company website with HTML.
- Became a founding member of Age UK's Pride in the Park campaign
- Started various social media campaigns, such as Mariner's Movember, the Self Care Advent Calendar, and Cecil the Squirrel.
Commis chef
Various
Liverpool, Merseyside
2016.07 - 2020.08
- Maintained a very high standard of work in fast-paced and stressful environments
- Communicated with supervisors to streamline productivity in the workplace
- Followed recipes meticulously, ensuring consistent dish quality.
- Enforced health and safety guidelines amongst the team, promoting a safe working environment.
- Improved kitchen efficiency by maintaining a clean and organised work area.
- Participated in daily inventory checks to avoid ingredient shortages.
- Managed waste efficiently to minimise restaurant costs.
- Contributed to food presentation, enhancing visual appeal for diners.
- Trained under experienced chefs increasing professional culinary skills.
Education
Diploma of Higher Education - Games Design and Virtual Media Production
The Open University
Liverpool 2025.09 -
NVQ Level 2 - Warehousing and Storage Principles
City of Liverpool College
Liverpool 2020.11 - 2020.12
NVQ Level 3 - Patisserie and Confectionary
City of Liverpool College
Liverpool 2017.09 - 2018.05
NVQ Level 2 - General Patisserie and Confectionary
City of Liverpool College
Liverpool 2017.09 - 2018.05
Foundation Degree in Arts - Art & Design
City of Liverpool College
Liverpool 2016.09 - 2017.05
A-Levels - German
St Hilda's Sixth Form
Liverpool 2014.09 - 2016.05
A-Levels - Art
St Hilda's Sixth Form
Liverpool 2014.09 - 2016.05
A-Levels - Psychology
St Hilda's Sixth Form
Liverpool 2014.09 - 2016.05
Skills
- Confidence and enthusiasm
- Multitasking capability
- Demonstration skills
- Exceptionally fast learner
- Abundant Team Experience
- Great Attention to Detail
Affiliations
- Painting Hobby Miniatures
Accomplishments
- Achieved the Duke of Edinburgh Bronze Award
- Won St Hilda's C of E High School German Award in 2016
References
References available upon request.
Volunteering
- Coached Children's Trampolining at IM Marsh Sports Campus (2012-2014). Achieved a Level 1 Coaching Award
- Farm Help at Tam O'Shanter's Urban Farm (2023-2026)
Timeline
Diploma of Higher Education - Games Design and Virtual Media Production
The Open University
2025.09 -
Warehouse and Production Assistant
Trans Atlantis games
2022.04 - Current
Chocolatier's Assistant
The Chocolate Cellar
2021.11 - 2022.05
In-store/ Webstore & Socials Manager
Crit Hit Game Hub
2021.04 - 2022.02
Social & Media Assistant
Age UK Wirral
2021.04 - 2021.10
NVQ Level 2 - Warehousing and Storage Principles
City of Liverpool College
2020.11 - 2020.12
NVQ Level 3 - Patisserie and Confectionary
City of Liverpool College
2017.09 - 2018.05
NVQ Level 2 - General Patisserie and Confectionary
City of Liverpool College
2017.09 - 2018.05
Foundation Degree in Arts - Art & Design
City of Liverpool College
2016.09 - 2017.05
Commis chef
Various
2016.07 - 2020.08
A-Levels - German
St Hilda's Sixth Form
2014.09 - 2016.05
A-Levels - Art
St Hilda's Sixth Form
2014.09 - 2016.05
A-Levels - Psychology
St Hilda's Sixth Form
2014.09 - 2016.05