Alex-Cristian Sandulescu
Leeds,West Yorkshire
Summary
Offering strong customer service skills, keen eye for detail, and positive attitude. Demonstrates strong attention to detail and fast-paced learning. Knowledgeable about maintaining clean and organised workspace, handling cash transactions, and working well under pressure. Ready to use and develop communication, teamwork, and problem-solving skills in Front Of House role.
Overview
10
10
years of professional experience
Work History
Kitchen assistant
HSBC UK
Leeds
06.2024 - 12.2025
- Kept kitchen areas clean, orderly and well-stocked for smooth service.
- Cleaned refrigerators, freezers and dry storage spaces to minimise contamination.
- Observed health and hygiene standards to minimise food contamination.
- Washed dishes quickly after meals service to free up space in the kitchen area.
- Assisted chefs with meal preparations for smoother service during peak hours.
Canteen supervisor
Aviva
York
06.2023 - 06.2024
- Worked fast and accurately to meet customer needs and service goals.
- Cleaned food preparation areas, cooking surfaces and utensils throughout shifts.
- Took cash and card payment at checkout, providing correct change and receipts when requested.
- Handled customer complaints using quick decision-making to resolve issues.
- Stayed up-to-date on fast food menu changes to answer customer ingredient and portion questions.
- Supervised daily operations for smooth service delivery.
Business Development Executive
Bidnamic
Leeds
10.2022 - 04.2023
- Strategised with sales teams to prospect and qualify potential customers within assigned geographic territories.
- Developed and implemented value-adding strategies to increase product and service profitability.
- Updated business plans to reflect emerging trends and projections.
- Managed over 50 customer calls per day', 200 emails and 25 LinkedIn messages.
Bartender
Leeds Marriott Hotel
Leeds
09.2021 - 08.2022
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Maintained spotlessly clean and tidy bar area in line with health and hygiene regulations.
- Provided efficient food and drinks service for high levels of customer satisfaction.
Team Member
Select Service Partner Uk Ltd, Leeds
Leeds
02.2021 - 08.2021
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
- Learned all tasks required quickly to maximise performance.
- Completed opening and closing checklists to create welcoming store environment.
Telemarketing Agent
Premier Farnell Uk Limited
Leeds
09.2019 - 01.2021
- Logged call details and customer information in secure systems, improving data collection measures.
- Processed complaints professionally, seeking effective, timely solutions for continued customer satisfaction.
- Handled high call volumes with accuracy and efficiency for optimum productivity.
Warehouse Operative
Premier Farnell Uk Limited
Leeds
10.2018 - 08.2019
- Completed work following safety rules for best working practices.
- Exceeded targets for items picked by performing thorough checks to maintain excellent quality assurance.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
Bartender
Hotel Caybech Princess
Gran Canaria
03.2016 - 09.2018
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Supported wider restaurant teams in set-up, cleaning and prep work, improving overall establishment efficiency.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
Education
Bachelor of Business Administration - Business & Tourism Management
Canterbury Christ Church University
Skills
- Customer Service
- Allergen awareness
- Latte art
- Food safety trained
- Food safety regulations
- Kitchen cleanliness and organization
- Buffet setup and maintenance
- Opening and closing duties
- Conflict Resolution
- Highly organised
- Teamwork and collaboration
- Positive attitude
- Speedy and efficient
- Adaptable and quick to learn
Languages
English
Fluent
Affiliations
- Sports and Physical Activities,Reading and Research.
Timeline
Kitchen assistant
HSBC UK
06.2024 - 12.2025
Canteen supervisor
Aviva
06.2023 - 06.2024
Business Development Executive
Bidnamic
10.2022 - 04.2023
Bartender
Leeds Marriott Hotel
09.2021 - 08.2022
Team Member
Select Service Partner Uk Ltd, Leeds
02.2021 - 08.2021
Telemarketing Agent
Premier Farnell Uk Limited
09.2019 - 01.2021
Warehouse Operative
Premier Farnell Uk Limited
10.2018 - 08.2019
Bartender
Hotel Caybech Princess
03.2016 - 09.2018
Bachelor of Business Administration - Business & Tourism Management
Canterbury Christ Church University
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