I have experience in different roles within the aviation sector and specifically British Airways. I have a UK CAA Frozen ATPL with over 1000 flying hours on the Airbus A320 family. Prior to this, I initially started within the industry working at both Terminals 3 and 5 as a Customer Service Representative. I continue to be a highly motivated team player with a safety focused mindset, and I remain passionate about delivering service to the highest of standards. I am ambitious to further my career within a setting that encourages both personal and professional growth.
-Over 1000 hours logged as a First Officer on the Airbus A319/320.
-Based at London Gatwick, operating to multiple destinations across Europe and Northern Africa.
-Providing assistance to the commander to achieve a safe and efficient operation.
-Responsible for ensuring recency and training for flight crews on the 777/787 fleets.
-Scheduling routine and additional training, including additional sectors of line training and additional simulator time.
-Co-ordinating between Flight Training Managers, Instructors and Trainees to come to solutions beneficial for all, as well as considering the commercial effects.
-Working at London Heathrow at Terminals 3 and 5, assisting customers during the check-in and boarding process.
-Verifying visas and documentation to ensure compliance with entry requirements of customers journeys.
-Adapting to a fast-paced environment and resolving issues that had arisen to ensure a high level of customer service.