Alessia Spillane
Admin Assistant
East London
Summary
A detail orientated and focused individual who has knowledge of administrative procedures, systems and processes. Alessia can easily execute secretarial and clerical assignments of a complex and professional and confidential nature. Alessia possesses a pleasant phone manner and professional demeanor that helps Alessia maintain effective working relationships with teammates. On a personal level, Alessia is quietly confident, ambitious and able to maintain a positive attitude and sense of urgency in all matters.
Proficient Admin assistant delivering encouragement and feedback to help employees be successful, especially new starters.
Proficient in travel booking and likes to deal with people and their needs.
Overview
2025
2025
years of professional experience
Work History
Admin Assistant to Four Disciplines
Buro Happold
4 2022 - Current
- Assisting multiple disciplines with their Ad Hoc daily tasks
- Booking Worldwide travel for engineers
- Booking car hire
- Booking meetings using scheduling assistant
- Providing refreshments for meetings, including ordering lunches
- On-boarding new starters, Right to Work checks, doing office tours and setting up
- Dealing with external clients/Companies
- Keeping web pages up to date
- Arranging CPD's (External training)
- Fundamentals of InDesign
- Dealing with multiple mailboxes
Buying Operations Specialist
John Lewis
10.2021 - 01.2022
- Approving bar codes and EAN numbers
- Liaising with buyers
- Running a Google meet calendar
- Building Range plans
- Ordering samples from suppliers
Transport office administrator/HR assistant
Waitrose CFC
- Training new members of the customer service team
- Preparing and processing delivery manifests for a large number of daily routes
- Co-ordinating and supporting the deployment of delivery drivers
- Processing customer orders, failed payments and ensuring paperwork is completed
- Taking customer complaint calls
- Updating and maintaining the CSI list (Customer of Special Interest)
- Reporting any relevant issues to the fraud team and following up where necessary
- Responding to customer emails within set time frames
- Managing the customer service database (Salesforce)
- Taking on Ad Hoc projects
- Driver service stars
- Using Citrix to onboard new starters
- Interviewing candidates for multiple roles
- Updating and managing information boards around site
- Assisting members of staff with work related queries
Dealer/Inspector
The Ritz casino LTD
08.2003 - 05.2021
- Networking and conducting games for the elite and gold members
- Managing private gaming appointments for the elite and gold members
- Organising catering and refreshment for members
- Maintaining table records and documentation
- Tracking high value chips
- Preparing reports for supervisors
- Monitor gambling tables and supervise junior staff
- Rule enforcement-making sure all bets are placed correctly before play begins
- Taking call bets throughout the spin
Education
GCSE - English, Maths, Art, EDCL
Acland Burghley School
Skills
Excellent administration skills
Timeline
Buying Operations Specialist
John Lewis
10.2021 - 01.2022
Dealer/Inspector
The Ritz casino LTD
08.2003 - 05.2021
Transport office administrator/HR assistant
Waitrose CFC
Admin Assistant to Four Disciplines
Buro Happold
4 2022 - Current
GCSE - English, Maths, Art, EDCL
Acland Burghley School
Similar Profiles
Ram Kumar LakhaniRam Kumar Lakhani
Director, Research and Insights Centre at Buro HappoldDirector, Research and Insights Centre at Buro Happold
Syed Samey uddinSyed Samey uddin
Senior Planning Manager at Buro HappoldSenior Planning Manager at Buro Happold
Gabriela LetonaGabriela Letona
Marketing Coordinator at Buro HappoldMarketing Coordinator at Buro Happold