Alessandro Reyes-Sarmiento
London,London Borough of Haringey
Summary
Results-driven IT professional with extensive expertise in troubleshooting, database management, and Active Directory. Proven ability to manage IT services and resources effectively, ensuring optimal network performance and reliability. Adept at network troubleshooting and committed to leveraging skills to enhance organisational IT infrastructure.
Overview
3
3
years of professional experience
Work history
Work Experience - Retail Stocker
Asda
London, Enfield
2022.05 - 2022.06
- Monitored expiry dates on perishable items, reducing food waste significantly.
- Updated price tags promptly following price changes to prevent customer confusion at checkout.
- Maintained cleanliness and hygiene in the store for a pleasant shopping environment.
Work Experience – Rail Design
SCS JV
London, Camden
2024.04 - 2024.05
- Developed proficiency in various software applications with rigorous training sessions.
- Coordinated effectively with diverse teams for successful project execution.
- Increased team productivity by taking diligent meeting minutes.
- Contributed towards successful product launch through dedicated market research.
Volunteer IT Officer
Whittington Health NHS Trust
London, Islington
2025.03 - Current
- Performed software updates and patches regularly, maintaining optimal system performance.
- Enhanced system efficiency by maintaining hardware components.
- Managed inventory of spare parts and tools effectively reducing procurement delays.
- Repaired malfunctioning devices to minimise downtime.
- Setup new equipment, resulting in enhanced productivity.
- Updated computer systems with the latest drivers for improved functionality.
- Collaborated with team members on major IT projects.
Education
BTEC Level 3 National Foundation in Esports - Esports
Enfield centre - Capital City College
London 2024.09 -
BTEC Level 3 National Foundation in Engineering - Engineering
Westminster Kingsway College
London 2023.09 - 2024.07
Skills
- Troubleshooting expertise
- Database management
- Active Directory
- Network troubleshooting
- Resource management
- IT services management
Affiliations
- Piano – Self-taught pianist, proficient in playing sheet music up to Grade 7 level.
- Fitness – Committed to regular gym sessions, focusing on strength training and maintaining physical health.
Timeline
Volunteer IT Officer
Whittington Health NHS Trust
2025.03 - Current
BTEC Level 3 National Foundation in Esports - Esports
Enfield centre - Capital City College
2024.09 -
Work Experience – Rail Design
SCS JV
2024.04 - 2024.05
BTEC Level 3 National Foundation in Engineering - Engineering
Westminster Kingsway College
2023.09 - 2024.07
Work Experience - Retail Stocker
Asda
2022.05 - 2022.06