Alessandra Gerosanu

• Provided exceptional customer service by greeting and assisting patrons in a friendly manner.
• Prepared and served beverages and snacks to enhance customer experience and ensure quality service.
• Maintained a clean environment by clearing tables and sanitising surfaces, contributing to a positive dining atmosphere.
• Managed cash register operations with accuracy, ensuring proper cash handling and till balancing for effective financial management.

Housekeeper

• Maintained and prepared guest rooms to a consistently high standard in a fast-paced hotel environment and demonstrated excellent attention to detail and organisational skills.
• Managed a demanding workload efficiently, developing strong time management, resilience, and the ability to maintain high performance under pressure.
• Worked both independently and collaboratively with colleagues to achieve daily room targets and uphold hotel cleanliness and service standards.
• Built a reputation for reliability, professionalism, and a strong work ethic by consistently meeting expectations and completing tasks to a high standard.
• Balanced part-time employment alongside full-time studies which strengthened adaptability, self-discipline, multitasking, and the ability to prioritise responsibilities efficiently.
• Provided excellent customer service to enhance customer satisfaction.

I shadowed solicitors across areas like family law, medical negligence and employment law. I analysed previous civil claim cases which improved my ability to do independent legal research, analyse critically, and build supported arguments. Presenting my own findings to others also improved my ability to argue clearly under pressure.