Alessandra Becchimanzi

As Bartender at Punch Room, I provided a high-end, personalized drinking experience within one of London's most exclusive cocktail bars while also being a dynamic expression of The London EDITION, with its thoughtful design, intuitive service and refined hospitality. In this position, I honed my skills in crafting unique cocktails, guest relations, and high-end service, influencing my capability to provide high-end service at a high-visibility venue.

• Creating and serving expertly crafted punches & signature cocktails with innovative flair.
• Delivering tailored guest experiences, creating warm, unforgettable and detail-oriented service.
• Endlessly curious about the world of premium spirits, cocktail techniques, and vintage punch recipes.
• Working together with the team to maintain luxury hospitality standards, providing a seamless and elegant experience.
• Helping with stock control, mise en place and bar work for efficiency and consistency.

This experience honed my skills in delivering excellence in fast-paced, high-volume environments, with an emphasis on efficiency, teamwork and the guest-first mentality.

• May serve classic Italian cocktails, signature drinks & premium wines as well as create & serve signature drinks ensuring consistency and quality.
• Keep the bar organized, clean and well stocked, and optimise workflow and efficiency.
• Assisting the front-of-house team and coordinating service during busy times.
• Ability to problem-solve and exercise self-control in high-pressure scenarios while maintaining control of high-volume service.
• Recommended drinks to customers, increasing overall sales.
• Supported serving staff with fast, accurate beverage preparation.
• Followed food safety and hygiene requirements to protect guests.

In my role as a Bartender at Ochre, an upscale bar and restaurant within The National Gallery, I offered an upscale drinking experience among timeless art and culture. It honed my skills in traditional bartending, upscale hospitality, and event service, enabling me to flourish in a sophisticated and culturally relevant setting.

• Create and serve classic cocktails, premium spirits and fine wines with precision and consistency.
  
• To serve a true Afternoon Tea experience, to brew and present a respectable collection of teas and drinks.
  
• Delivering low-key service for private events and VIP affairs, with an eye for detail.
  
• Maintain bar inventory in an organized, clean and well-stocked manner to be used during service.
  
• Interacting with visitors at an elevated level, creating a friendly yet cultured environment, enriching their overall food and culture experience.
  

I assisted in managing bar operations to make sure the brand's valued hospitality and service met expectations as a Bar Supervisor at the acclaimed The Ivy, one of the UK's best-loved brasseries. This position developed my leadership, problem-solving, and operational management skills and solidified my ability to lead a team, streamline service and ensure high-end standards in hospitality.

• Managing bar stock, placing orders, controlling stock levels and reducing waste.
  
• Oversee the training and development of the bartending team, maintaining consistent standards of cocktail preparation and service.
  
• Operated bar: opened and closed responsibilities: both AM and PM shifts
  
• Providing initial support for issue resolution and addressing challenges related to service delivery in a time-sensitive manner.
  
• Helping to count stock and audits to ensure accuracy, and cost control.
  
• Managing cleanliness and hygiene standards, ensuring compliance with health and safety regulations.

As Bartender for Santa Maria Pizzeria, a wonderful Neapolitan pizzeria, which went from Ealing Broadway to six other branches, it was my responsibility to provide great service while making the guests feel comfortable. Through this experience, I was able to strengthen my foundation of customer service, multi-tasking, and teamwork skills as I learned to thrive in an environment that provided a fast-paced, high-energy culture.

• Mix and serve classic cocktails specialty drinks and coffee to guests according to high standards.
  
• Always being bespectacled with a warm and friendly welcome so customers leave happy and satisfied.
  
• Stocking the bar to make sure all ingredients and supplies are on hand.
  
• Taking and managing orders for food and drinks, delivering them at the right time and in an accurate way to clients.
  
  
  

My first work experience, at Balance Soho Society, an upscale fashion circle eatery in Kensington more famous than I, was instrumental in laying the groundwork in hospitality and customer relations. The experience enhanced my language and listening skills and my overall attitude in addition to building my confidence in dealing with staff and clients in a fast-paced, high-profile environment.

• Overseeing bar operations with the preparation and service of major brands.
  
• Keeping the café area clean and organized as per the hygiene and orderliness standards.
  
• Having your perfect attention, accustomed to interacting with customers from all walks of life, providing a personal touch and ensuring people feel welcome.
  
• Supporting front-of-house with orders and other tasks to streamline activities.
  
• In partnership with the team to maintain the restaurant's standard of great food and great service.