Aleksandrina Rumenova

• Provided first-line support to staff members, resolving issues promptly, efficiently, meeting the guidelines the company, keeping the booking system clean and tidy.

• Keeping the floor and reservation list organized, answering the phone in a calm and polite manner, showing exceptional skills when resolving issues, building trust among the staff.

• Quickly learned and applied new skills to daily tasks, improving productivity, that helped me write better, and brought bigger popularity to the magazine, that raises the sales.

Managed a heavily busy bar, with more than 500 guests coming around every night, ensuring the quality of the job is on point, pace moving smoothly, contributing to the average revenue staying on top.

• Adhering to brand standards while meeting targets, training new recruits, providing the company with my best qualities, benefiting revenue, and reputation.