Detail-oriented professional with a strong background in customer service. Committed to leveraging multilingual abilities and interpersonal skills to contribute to organisational success while fostering positive customer experiences.
Overview
6
6
years of professional experience
Work history
Supervisor
Greggs Bakery
Locksheath
2023.02 - Current
Oversaw inventory management to avoid any shortage or excess stock issues.
Implemented company policies effectively, maintained high standards of service delivery.
Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
Team member
Kfc
Southampton
2019.10 - 2021.08
Displayed teamwork skills to improve overall productivity.
Handled difficult customers, resulting in conflict resolution.
Conveyed product information effectively to customers, promoting sales.
Ensured workplace cleanliness with regular maintenance tasks.
Education
III Liceum Ogólnokształcące im. Jędrzeja Śniadeckiego
Jelenia Góra, Poland
2016.09 - 2019.06
Certificate of Higher Education - Languages and Cultures
The Open University
2025.10 -
Skills
Foreign languages
Customer service
Stock replenishment
Time efficiency
Communication proficiency
Conflict Resolution
Languages
Polish
Native
German
Upper intermediate
Korean
Beginner
Spanish
Beginner
Affiliations
Foreign languages
Books
Video games
Swimming
Walks
References
References available upon request.
Timeline
Certificate of Higher Education - Languages and Cultures
The Open University
2025.10 -
Supervisor
Greggs Bakery
2023.02 - Current
Team member
Kfc
2019.10 - 2021.08
III Liceum Ogólnokształcące im. Jędrzeja Śniadeckiego