Aleksandra Zubrycka

Manager

Morrisons

Swan Valley

10.2009 - 06.2025

I am a colleague who puts customers first;
Manages performance and productivity of colleagues who process quality products that are delivered on time and in full, maximising availability for customers in-store.
Flexibility to work in all areas of Warehouse to ensure service is protected.
Puts customer first, identifying any issues which would be detrimental to quality or service and resolving them where possible.
Building great relationships with our retail colleagues to ensure we are meeting customer expectations.
Creates place colleagues enjoy working in;
Ensures safe working environment is maintained and all colleagues follow processes.
Provides tools and training to empower colleagues to do their best work for Morrisons.
Regularly completes 1-1 meetings with all colleagues to ensure they feel supported and listened to.
Recognize every colleague's effort is worthwhile and appreciated.
Leads highly effective operation with standards to be proud of;
Ensures all KPI targets (Performance, Productivity, Product Flow, Standards, Absence) are met or exceeded on a daily/weekly basis.
Owns processes in Warehouses from start to finish, ensuring problems are fixed rather than left unresolved.
Ability to use a variety of technology tools which provide data to inform real-time decisions on performance and productivity.
Present on shop floor, ensuring colleagues are aware of their objectives. Performance and process compliance are communicated regularly, and issues are resolved promptly, protecting productivity and service to stores.
Confidently carry out challenging conversations, managing performance expectations.
Ensures safe working practices and workplace hygiene levels are adhered to.
Leads our People's Ambitions;
Identifies pathways for colleagues who want to develop and supports team by providing opportunities to learn and grow.
Builds great relationships with peers on other shifts, ensuring quality handovers are completed and best practices are shared.
Proactively helps and supports team of colleagues in terms of performance, productivity, welfare, and conduct in line with company policies and procedures.
Leads a diverse colleague population that is reflective of local community.
Leads and promotes our Your Say processes, actively working on a department-specific plan based on feedback and colleague insight.
Encourages colleagues to raise issues and opportunities along with solutions and ways to improve.
An experienced logistics manager with friendly and supportive can-do approach.
Excellent written and verbal communication skills at all levels of company’s structure.
Able to lead, coach, and motivate team to attain successful change Management and Team/company goals.
Eager and willing to develop further skills in all aspects of Management.
Driven to deliver increased performance and results with safe and solid leadership skills.
Open-minded and adaptable to changing environment and culture.
Able to Manage successfully under pressure and tight deadlines and deliver results with proven success.
Implemented a number of time-saving spreadsheets, including a new process for damages (colleagues don’t need to decode products using HHT and PC manually; the spreadsheet does it for them, then displays the location and check digits) and a log to monitor start/end of the shift and break-time downtime abuse.
Introduced a project assigning stock controllers to warehouse aisles - working closer with the management team helps reduce cross-pick adjustments.
Elected a community champion, planning and delivering many engagement projects on the campus (St Patrick's Day, Valentine's, Halloween, Christmas, and more) and participating in Your Say meetings.
Introducing a TV screen to display anonymous colleagues' performances alongside event posters and maintenance notifications.
Led performance reviews, identified areas for improvement.
Led and managed administrative staff to maintain smooth daily operations.
Coordinated hiring, recruitment and training strategies to build successful team.
Translated senior management directives into actionable front-line policies and implemented changes with staff.
Created digital file classification system for company-wide use.

Summary

Overview

Work history

Manager

Coordinator (volunteering)

Education

USDAW Health and Safety course -

Upper secondary - undefined

Lower secondary - undefined

Primary -

Skills

Languages

Affiliations

References

Timeline

Coordinator (volunteering)

USDAW Health and Safety course -

Manager

Upper secondary - undefined

Lower secondary - undefined

Primary -

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