Aleksandra Wasylik
Moreton in Marsh
Summary
Immediately available, commercially focused Office Manager and Executive Assistant with strong experience supporting directors, stabilising operations, and improving financial processes during periods of change and growth.
Proven ability to take ownership of business-critical administration including CRM management, invoicing, credit control, cashflow monitoring, client onboarding, and executive coordination. Trusted partner to senior leadership, known for bringing structure to complex environments, streamlining workflows, and ensuring business continuity.
Seeking 3–6 month contract, interim, or maternity cover roles (hybrid or remote considered).
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work history
Office Manager
BRIGHTSIDE ENTERPRISES LTD (SENTRAMA)
Bristol
01.2025 - Current
- Took full responsibility for day-to-day office operations, ensuring business continuity and smooth workflow for directors and staff.
- Streamlined administrative processes, improving document management, meeting coordination, and internal communication.
- Managed suppliers, office systems, and staff coordination to maintain operational efficiency.
- Led invoicing, credit control, and debt management, improving payment timelines and cashflow visibility.
- Set up and managed customer payments via Stripe and Direct Debit, ensuring compliance and accuracy.
- Maintained accurate financial records and supported directors with commercial decision-making.
- Assisted with marketing and client acquisition initiatives, contributing to business growth.
EXECUTIVE SUPPORT SPECIALIST / EXECUTIVE ASSISTANT
BRIGHTSIDE ENTERPRISES LTD (SENTRAMA)
Brixton, Lambeth
11.2023 - Current
- Provided high-level executive support to senior leadership, managing complex diaries, emails, travel, and confidential documentation.
- Acted as a key liaison between directors, staff, and clients, ensuring clear communication and efficient workflows.
- Maintained and updated CRM systems, client records, and sales data.
- Managed invoicing, debt collection, and client onboarding processes.
- Implemented and maintained Stripe and Direct Debit payment systems.
- Monitored outstanding balances and supported strong client relationships through proactive communication.
- Conducted detailed market research for enhancement of business strategies.
- Took minutes during meetings accurately preserving crucial details for future reference.
- Drafted contracts and purchase orders for team.
Import Admin / Inside Sales
CONCORDIA INTERNATIONAL FORWARDING CORP – Import A
Bristol
07.2021 - 11.2023
- Managed international air and sea freight quotations and shipments.
- Supported customers through shipping, customs, and documentation processes.
- Maintained CRM systems, sales pipelines, and lead tracking.
- Generated and qualified B2B leads through outreach and cold calling.
- Arranged collections, customs clearance, and billing.
- Produced customer buying trend reports using Sequoia logistics systems.
Team manager
Co-op Food
Bristol
07.2020 - 07.2021
- Provided consistent leadership to maintain high levels of team performance and satisfaction.
- Enhanced team productivity by implementing effective project management strategies.
- Delegated responsibilities efficiently amongst team members.
- Handled employee grievances to maintain harmony within the workforce.
- Supported store operations, leading and training team members.
- Managed cash handling, deliveries, and stock control.
- Analysed store performance and P&L to support business targets.
Team manager
B&Q PLC
Bristol
03.2019 - 02.2020
- Steered project execution whilst adhering strictly to timeline constraints.
- Encouraged open dialogue amongst employees for better problem-solving ability.
- Coordinated with various departments for seamless workflow.
- Handled employee grievances to maintain harmony within the workforce.
- Managed the UK’s largest décor department.
- Led and developed a team of 11 staff.
- Controlled costs, forecasting, rotas, and stock management.
- Improved financial performance and customer experience.
Education
Bachelor of Business Administration - Law and Administration
University of Wroclaw
Wroclaw, Poland 09.2007 - 09.2012
Skills
Microsoft Word
Excel
PowerPoint
Google Workspace (Gsuite)
Xero
Stripe
Canva
Riverside
CRM Systems
Microlise
Kronos
Photoshop Elements
Sequoia
Languages
English
Fluent
Polish
Native
French
Intermediate
Timeline
Office Manager
BRIGHTSIDE ENTERPRISES LTD (SENTRAMA)
01.2025 - Current
EXECUTIVE SUPPORT SPECIALIST / EXECUTIVE ASSISTANT
BRIGHTSIDE ENTERPRISES LTD (SENTRAMA)
11.2023 - Current
Import Admin / Inside Sales
CONCORDIA INTERNATIONAL FORWARDING CORP – Import A
07.2021 - 11.2023
Team manager
Co-op Food
07.2020 - 07.2021
Team manager
B&Q PLC
03.2019 - 02.2020
Bachelor of Business Administration - Law and Administration
University of Wroclaw
09.2007 - 09.2012