Summary
Overview
Work history
Education
Skills
Certification
HOBBIES AND INTERESTS
Timeline
Generic

Aleksandra Tomczak

Summary

Attentive and communicative with years of experience. Strong written and verbal communication skills, attention to detail and the ability to gain trust to achieve results. Excelling in appointment scheduling, software management, customer service experiences in managing personnel, ensuring the health and safety of others and understanding the components of the perception of the public interest with an adaptable skill set for any professional environment worldwide in multiple countries.

Overview

10
10
years of professional experience
8
8
years of post-secondary education
1
1
Certification

Work history

Administrator

Firs Medical Centre
05.2023 - 10.2025
  • Arranging appointments, referrals, tests and follow-up appointments.
  • Prescription Clerk.
  • Liaising with doctors and project managers to update tasks and milestones.
  • Managing and delegating clients and personnel.
  • Updating software’s with detail.
  • Satisfying customer needs with exceptional service.
  • Delegating and quality assuring tasks to ensure maximum results.

Assistant Manager

Le Babi
10.2022 - 05.2023
  • Ensuring that the customer experience is optimized whilst high standards are achieved in the provision of food and beverage services.
  • Develop restaurant incentives to drive sales and promote the restaurant.
  • Delivery of an efficient, high-quality service.
  • Achieving financial targets and ensuring business objectives are met.
  • Scheduling Rotas
  • Training new team members.
  • Controlling stock and maintaining the level of stock control.

Real Estate Agent

One Homes
07.2022 - 01.2023
  • Generating leads for sales and rental properties through calls and referrals.
  • Communicating with clients to understand property needs and preferences.
  • Following up with prospective clients regarding incentives from builder and new developments in surrounding area.
  • Completing lists of properties that met buyers' needs and financial resources.
  • Developing and maintained relationships with clients through networking.
  • Leading in sales and helping others to thrive by sharing my knowledge and understanding of clients.

Police Officer in London

Metropolitan Police Service
07.2019 - 07.2022
  • Displayed sound judgement under pressure in life-threatening situations and other emergency scenarios.
  • Preserving public safety, fighting crime, and preventing loss of life.
  • Responding to police station- and 911-dispatched calls involving traffic incidents, emergencies, and criminal activity, including suicide, domestic violence, assault/battery, theft, burglary, drug trafficking and vandalism.
  • Worked with colleagues and other first responders to assess scenes, ensure victim/public safety, apprehend suspected criminal offenders, secure crime scenes and conduct preliminary investigations.

Insurance Advisor

Precise Protect
01.2020 - 04.2022
  • Proven ability to assess and meet the insurance needs of clients.
  • Insurance claims processing.
  • Generating leads for sales through calls and referrals.
  • Fact-finding appointments and consultations to determine client needs.

General Manager

Splice Post Production
01.2016 - 07.2019
  • Managing team of runners and hospitality.
  • Conducting interviews and on-boarding process.
  • Establishing budgets, ordering goods.
  • Organising events for the company.
  • Delivery of an efficient, high-quality service.

Education

Master’s degree - Project Management

University of Law
01.2023 - 01.2024

Bachelor of Arts with Honours - Business and Management

UKCBC in Partnership with Bath SPA University
01.2018 - 01.2019

BTEC LEVEL 5 HND - Business and Management

UK College of Business and Computing
01.2016 - 01.2018

A-Level - Technician of Hotel Management

Technical School of Hotel Management
01.2007 - 01.2011

Skills

  • Open-mindedness
  • Resilience
  • Assertiveness
  • Maturity
  • Able to handle responsibility
  • Able to remain calm in challenging or dangerous situations
  • Good interpersonal skills
  • Communication skills
  • Bilingual – English/Polish
  • Problem-solving
  • Critical thinking
  • Written communication
  • Oral communication
  • Ethical behaviour
  • Attention to detail
  • Understanding human behaviour and psychology

Certification

  • VTCT LEVEL 3 – Anatomy & Physiology
  • BOTOX – CPD Accredited Training
  • SKIN BOOSTER & TISSE STIMULATORS – CPD Accredited Training
  • MESOTHERAPY – CPD Accredited Training

HOBBIES AND INTERESTS

I have a diverse range of interests. I am a keen sports person and like to stay fit as I believe a healthy body is the key to a healthy mind. I enjoy using computers and I am constantly updating my knowledge in this area by reading computer orientated books. I am family orientated and visit them as much as possible. I enjoy listening to music, socialising with friends and occasionally go to the cinema.

Timeline

Administrator

Firs Medical Centre
05.2023 - 10.2025

Master’s degree - Project Management

University of Law
01.2023 - 01.2024

Assistant Manager

Le Babi
10.2022 - 05.2023

Real Estate Agent

One Homes
07.2022 - 01.2023

Insurance Advisor

Precise Protect
01.2020 - 04.2022

Police Officer in London

Metropolitan Police Service
07.2019 - 07.2022

Bachelor of Arts with Honours - Business and Management

UKCBC in Partnership with Bath SPA University
01.2018 - 01.2019

General Manager

Splice Post Production
01.2016 - 07.2019

BTEC LEVEL 5 HND - Business and Management

UK College of Business and Computing
01.2016 - 01.2018

A-Level - Technician of Hotel Management

Technical School of Hotel Management
01.2007 - 01.2011

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Aleksandra Tomczak