Aleksandra Sladkiewicz
York,North Yorkshire
Summary
I am an organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Actively utilising engagement time with customers to ensure a satisfying experience. Briefly volunteering at a primary school, my communication abilities accommodate a large range of demographics thus allowing me to confidently direct questions and inquiries in different situations.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
Work history
Food service assistant
Choice Hotels Ltd
Blackpool, Lancashire
2022.07 - 2023.03
- Facilitated special dish requests and dietary requirements, exceeding customer expectations.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
Education
GCSEs - 9 GCSEs 6-9
St Mary's Catholic Academy
Blackpool 2016.09 - 2021.05
A-Levels - English Literature (A), English Language (A), Media Studies (A)
St Mary's Catholic Academy
Blackpool 2021.09 - 2023.06
Skills
- Customer service
- Telephone etiquette
- Active listening
- Excellent communicator
- Eye for detail
Timeline
Food service assistant
Choice Hotels Ltd
2022.07 - 2023.03
A-Levels - English Literature (A), English Language (A), Media Studies (A)
St Mary's Catholic Academy
2021.09 - 2023.06
GCSEs - 9 GCSEs 6-9
St Mary's Catholic Academy
2016.09 - 2021.05