Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
Aleksandra Gala

Aleksandra Gala

Sacriston,Durham

Summary

Dedicated and community-focused individual with natural ability to communicate and collaborate effectively. Possesses strong organisational and problem-solving skills, ensuring smooth operations and task completion. Eager to contribute positively and make meaningful impact in retail role.

Enthusiastic Retail Trolley Service Volunteer with knack for fostering community spirit and driving impactful initiatives. Consistently streamlined processes and enhanced team collaboration, leading to improved service delivery and volunteer engagement. Known for creating supportive environments where diverse groups thrive and contribute meaningfully.

Overview

3
3
years of professional experience

Work History

Retail Trolley Service Volunteer

Royal Voluntary Service
Durham, Durham
04.2024 - Current
  • Followed company policies and guidelines strictly maintaining standards of operation.
  • Demonstrated strong knowledge of products by answering customer queries effectively.
  • Assisted customers with product selection, leading to improved customer satisfaction.
  • Operated till accurately to ensure smooth checkout process.
  • Educated customers on product features and benefits resulting in increased sales.
  • Handled customer complaints in a professional manner, resolving issues promptly.
  • Consistently met personal sales goals whilst providing excellent customer service.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Laid groundwork for cultural fairs, promoted diversity and inclusivity within the community.

Athlete

N/A
Consett, Durham
09.2022 - 09.2024
  • Showcased excellent sportsmanship, setting a positive example for younger athletes.
  • Represented club at national level, bringing greater recognition to the team.
  • Built strong relationships with teammates, fostering a stronger team dynamic.
  • Dedicated hours to daily training, building strength, stamina and endurance.

Education

A-Levels - A-level student

Durham Johnston Comprehensive School
Durham
09.2023 -

Skills

  • Community engagement
  • Retail sales techniques
  • Self-motivated
  • Face-to-face selling
  • Cash and card handling
  • Monetary transactions
  • Customer greeting
  • Customer advising
  • Service knowledge
  • Time management mastery
  • Multicultural sensitivity

Languages

English
Fluent
Polish
Fluent

References

References available upon request.

Timeline

Retail Trolley Service Volunteer

Royal Voluntary Service
04.2024 - Current

A-Levels - A-level student

Durham Johnston Comprehensive School
09.2023 -

Athlete

N/A
09.2022 - 09.2024
Aleksandra Gala