Aleksandra Debouza

Facilitated major programme changes across CPAT, Simple Shops, and Building Happier Future initiatives.

• Monitored health and safety measures, achieving 100% compliance in latest audit and improving food safety score to 98%.
• Delegated responsibilities effectively among team members, enhancing productivity and delivering excellent customer experience.
• Designed and implemented training programmes aligned with Partnership goals for Partner development.
• Coordinated recruitment and training strategies to establish a high-performing team.
• Well established with D&G process .
• Acquired new skills to boost overall efficiency and productivity within the team.
• Managed stakeholder relationships, promoting strong communication and collaboration for project success.
• Resolved conflicts through negotiation, ensuring mutually beneficial outcomes for all parties.
• Responsible for pay budget in the store
• Supported SME Pay in E5 to help stores with optimising their Scheduling
• Taking part in successful third party food trials -Sushi Daily and West Cornish Company

• Led by example, embodying positive work ethic and motivating staff for peak performance.
• Stored cash floats and delivered secure banking procedures.
• Managed customer service interactions, addressing concerns and preserving positive experiences.
• Handled customers complaints to protect brand reputation.
• Responded to customer concerns with speed and knowledge, delivering professional, personalised service.

• Managed daily operations by overseeing financials, key performance indicators and employee performance.
• Led negotiations with vendors and suppliers, securing favourable terms.
• Implemented company policies and legal guidelines.
• Identified and resolved operational issues impacting productivity, performance or profitability.
• Directed day-to-day work of 500 employees and motivated teams to exceed objectives.
• Designed business strategies to obtain short and long-term goals for company.
• Monitored operations to assess and highlight results.