Committed Site Activation Coordinator with experience in performing start up, site activation and maintenance activities according to applicable regulations, SOPs and work instructions.
As SBA Champion, organized and detail oriented person, I feel confident with maintenance of internal systems, databases and tracking tools with project specific information.
Highly motivated to continue developing my skills within clinical research industry in order to move healthcare forward.
• Taking care of patients by identifying the best method for retrieving blood samples and other specimens
• Collected and labeled material for laboratory tests,
• Obtained blood specimens by performing venipunctures and finger sticks .
• Performing diagnostic tests
• Maintaining medical records of patients,
• Evaluated patient histories, complaints and current symptoms
• Collaborated with medical staff
• Operated cash register and payment card terminal
• Issued invoices
• Preparing cash report
• Answering any inquiries regarding to patient's needs.
Multitasking: Answering any inquiries with patients (in English and Polish)
over the phone/email as well as maintaining patient waiting areas.
• Collecting payments and preparing billing statements.
Regular posting on Facebook and Instagram to promote the clinic's
services.
• Managing all the company's deliveries.
• Taking part in regular meetings with medical staff and manager.
• Resolving customer problems and complaints.
Key contact in the coordination and communication about deliveries
with dental companies.