Aleksandra Baxter
London
Summary
Confident, organized, and diligent finance professional with established expertise in administrative, financial, and customer service functions within hospitality sector.
Overview
13
13
years of professional experience
2021
2021
years of post-secondary education
Work history
Senior Finance Assistant
Hyde London City Hotel
London
07.2024 - 05.2025
- Contributed to pre-opening team, facilitating seamless operational launch.
- Supervised outsourced finance team of four, ensuring accurate task execution.
- Prepared cash flow statements and reconciled credit card transactions in a timely manner.
- Managed month-end account preparation and finalisation, ensuring regulatory compliance.
- Supported Finance Director as deputy during absence, maintaining essential continuity.
- Assisted with audit preparation by providing necessary documentation.
- Developed and enforced adherence to standard operating procedures for operational consistency.
- Completed daily bank and balance sheet reconciliations for financial accuracy.
Accounts Executive
The Prince Akatoki Hotel, London
07.2018 - 06.2024
- Executed credit card and cash reconciliation to ensure accuracy.
- Processed invoices for payment efficiently and accurately.
- Managed supplier relationships, resolving internal queries promptly.
- Prepared supplier payment runs and pursued overdue payments to maintain cash flow.
- Reconciled vendor and sales ledger, demonstrating meticulous attention to detail.
- Compiled prepayments and accruals, including journal postings and staff expenses processing.
- Developed diverse financial reports while contributing to month-end closure tasks.
- Assisted Financial Controller with audit queries to uphold compliance and controls.
Accounts Receivable Executive
Dorsett Shepherds Bush Hotel, London
01.2017 - 06.2018
- Maintained an accurate billing system and processed invoices efficiently.
- Prepared and reconciled payments, ensuring all financial activities were properly recorded.
- Oversaw Credit Control function, including statement preparation and timely payment pursuits.
- Resolved billing discrepancies and payment disputes through effective communication.
Income Auditor
Dorsett Shepherds Bush Hotel, London
08.2015 - 01.2017
- Generated daily revenue reports and prepared financial statements for audits.
- Ensured accurate revenue postings by reconciling discrepancies and auditing point of sale revenues.
- Conducted internal audits to enhance business operations and identify inefficiencies.
- Coordinated with sales teams to validate reported revenues, ensuring accuracy.
- Streamlined auditing procedures to improve efficiency within finance department.
- Investigated and resolved discrepancies identified during audits promptly.
- Trained new employees on accounting principles and company policies.
Front Desk Manager
Grosvenor House, A JW Marriott Hotel, London
01.2015 - 08.2015
- Streamlined check-in and check-out processes, minimising guest waiting times.
- Managed front desk operations to ensure seamless daily activities.
- Oversaw Front of House departments, promoting exemplary customer service standards.
- Conducted regular staff training sessions to enhance service quality.
- Handled guest complaints professionally, achieving swift resolutions and client satisfaction.
- Resolved staff conflicts promptly to maintain team harmony.
- Demonstrated leadership by adhering to policies and procedures while guiding the team.
- Contributed to revenue growth through promotion of additional hotel services.
Duty Manager
The Royal Horseguards Hotel, London
08.2013 - 01.2015
- Oversaw Front of House operations to ensure seamless daily functioning.
- Led initiatives that enhanced efficiency and guest satisfaction.
- Resolved complaints while contributing to staff development and managing emergencies.
- Enforced health and safety regulations to maintain a secure working environment.
- Identified improvement areas through regular staff performance assessments.
- Delegated tasks effectively to promote optimal staff performance.
- Conducted training sessions for new employees to elevate team competence.
Guest Relations Officer
St. Pancras Renaissance Hotel, Marriott, London
08.2012 - 06.2013
- Provided personalised services based on unique client needs – translating into a memorable stay for every guest.
- Executed feedback collection process diligently, aiding in continuous improvement efforts.
- Fostered a welcoming atmosphere for improved guest experience.
- Delivered exceptional service, resulting in repeat patronage from guests.
- Coordinated timely completion of room cleaning, ensuring a comfortable stay for guests.
- Liaised with other hotel departments to ensure seamless service delivery.
- Handled reservation tasks efficiently, reducing waiting times for guests.
Education
AAT Foundation Certificate in Accounting -
AAT Advance Diploma in Accounting - undefined
BA - Tourism & Hospitality Management
Katowice School of Economics
10.2006 - 07.2009
Skills
- Financial software expertise
- Navision and SUN Systems
- Adaco and Procure Wizard
- Opera Cloud PMS and Micros
- Microsoft Office Suite proficiency
- Spreadsheet and word processing skills
- Time management strategies
- Analytical thinking
- Problem-solving abilities
- Team collaboration
- Adaptability
- Professional development
Languages
Polish
Native
English
Fluent
Timeline
Senior Finance Assistant
Hyde London City Hotel
07.2024 - 05.2025
Accounts Executive
The Prince Akatoki Hotel, London
07.2018 - 06.2024
Accounts Receivable Executive
Dorsett Shepherds Bush Hotel, London
01.2017 - 06.2018
Income Auditor
Dorsett Shepherds Bush Hotel, London
08.2015 - 01.2017
Front Desk Manager
Grosvenor House, A JW Marriott Hotel, London
01.2015 - 08.2015
Duty Manager
The Royal Horseguards Hotel, London
08.2013 - 01.2015
Guest Relations Officer
St. Pancras Renaissance Hotel, Marriott, London
08.2012 - 06.2013
BA - Tourism & Hospitality Management
Katowice School of Economics
10.2006 - 07.2009
AAT Advance Diploma in Accounting - undefined
AAT Foundation Certificate in Accounting -
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