
A motivated and ambitious Assistant Manager with over a year of experience in a fast paced customer service environment, leading teams, delivering exceptional customer service and supporting the day to day operations of a busy retail business. Experienced in training and developing new employees, achieving sales targets, handling customer enquiries and complaints and maintaining high operational standards while working under pressure.
Having successfully completed a Level 3 BTEC in Information Technology with Triple Distinction (DDD), I have developed strong problem solving, communication and analytical skills alongside a proactive and professional approach to my work. I am fluent in both English and Bulgarian, enabling me to communicate confidently with a diverse range of customers and colleagues.
With a genuine passion for the automotive industry and a proven ability to lead teams, build customer relationships, and deliver results, I am seeking an opportunity to begin a long term career where I can continue to develop professionally while contributing to the success of the business.
Motor Vehicle: Deeply passionate about automotive mechanics and engineering, with a strong interest in understanding the intricacies of vehicle systems and performance. Actively seeks opportunities to learn about automotive technologies, from traditional engines to electric vehicles and enjoys hands-on projects that enhance practical skills. Technology: Enthusiastic about exploring new technological advancements and their applications across various fields. Committed to staying updated on emerging trends, such as artificial intelligence, automation and sustainable technologies and eager to apply this knowledge in real-world scenarios to drive innovation and efficiency. Sports: Passionate about maintaining an active lifestyle through regular fitness training, attending the gym consistently to improve discipline, resilience, and overall wellbeing. Enjoy playing football and tennis, valuing the teamwork, communication, and determination these sports encourage while helping to maintain a positive and competitive mindset.