Alejandra Maria Garcia Mejia

• Ref; Mandy Gregson - Service Manager - 13-14 Springfield Road St. Albans - Herts AL1 5LX Tel. 07885749366 - 01727 859068
• Monitored individuals' progress, continuously updating and adjusting care plans to meet health and well-being needs.
• Led group activity programmes to support independence and encourage community inclusion.
• Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
• Monitored and documented client behaviours, activities, and development, aiding inappropriate care plan management.
• Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
• Planned, prepared and served meals for six clients, strictly following prescribed dietary orders.
• Empowered individuals to pursue hobbies and leisure activities such as shopping and creativity.
• Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.
• Administered medication with rigorous planning and recordkeeping.
• Used excellent communication and interpersonal skills to engage and interact with individuals in need.
• Conducted one-to-one and group support sessions, helping service users to achieve care plan objectives.

Ref. Jason Ball - Home Manager Strathmore Lodge, St. Albans

2 Hall Pl Gardens AL13SP Tel: 01727 856864

• Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.
• Delivered high-quality, dedicated care to clients with disability, consistently achieving individual care plan objectives.
• Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
• Completed care documentation and monitored patient progress to achieve up-to-date records.
• Maintained confidentiality and compliance standards for optimised patient care.
• Delivered high-quality care to clients with disabilities, achieving care plan objectives.
• Assisted in all aspects of personal care, retaining comfort and dignity.
• Monitored client health conditions and reported immediate issues to manager.

Ref. Anne Packer

Advanced Theatre Practitioner for General and Breast

West Hertfordshire Hospitals NHS Trust.

St Albans City Hospital

Tel: 01727 897227 ext. 4227

• Pick up patient from ward and bring to theatre
• Cleaned theatre rooms between operations in line with Infection Control (IC) procedures.
• Assisted the operating team in direct patient care by ensuring all the required documents were signed by both the Patient and the Surgeon and that the Patient was ready to have surgery
• Safely disposing of surgery waste in line with Hospital guidelines.
• Safely moved patients onto trolleys following procedures.
• Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
• Led group activity programmes to support independence and encourage community inclusion.
• Documented calculations, work activities and notable incidents.
• Managed timely installation of new ropes, wires and pulleys at the theatre.
• Ensure all IT systems of record are updated correctly with details of the procedure and instruments used
• Cleaned work areas and equipment to maintain faultless hygiene standards.
• Assisted with infection control through social distancing and PPE wearing.
• Prevented cross-contamination by sanitising utensils and surfaces.
• Used Microsoft Word and other software tools to create documents and clear communications.

• Ref Shubhes Shrestha - Home Manager Lyndon House 2 High Street , Sandridge ST. Albans AL4 9DH Tel: 01727851050
• Maintained confidentiality and compliance standards for optimised patient care.
• Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
• Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
• Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
• Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
• Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
• Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
• Delivered high-quality care to clients with disabilities, achieving care plan objectives.
• Assisted in all aspects of personal care, retaining comfort and dignity.
• Successfully positioned, lifted and moved patients from the bed into wheelchairs, applying safe handling techniques.
• Improved patients' quality of living, engaging in fulfilling and meaningful activities to encourage community access.
• Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
• Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
• Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
• Positioned, lifted and transported patients with limited mobility.
• Observed patient condition and behaviour closely, reporting changes or concerns promptly.
• Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
• Provided attentive first-hand care, comfort and safety to patients.
• Kept patient environments clean and neat, following optimum hygiene standards.
• Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.
• Break from this role between November 21 and April 22 due to a family situation which required me to spend time in Spain.

• Ref. Heather Domah 01438416335 - 07708580674
• Maintained clean and well-organised environment to promote client happiness and safety.
• Performed household tasks such as laundry, dusting, washing dishes and vacuuming, maintaining clean and tidy environment to Mr Johnson
• Supervised frequent activities such as medication and personal hygiene to provide safe living environment for the client
• Assisted patient with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
• I was required to attend appointments at GP or Hospital with Mr Johnson and take him on social outing/activities when was required

• Ref. Phone Number 07407225928 - mirian@leafi.co.uk stalbans@leafi.co.uk
• Wiped down table tops, chairs and condiment containers.
• Kept cleaning cupboards clean and organised.
• Washed and sanitised dirty dishes by hand and by using a dishwasher.
• Set up storeroom and work areas to allow easy access to stock items.
• Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
• Assisted colleagues whenever possible.
• Developed and maintained positive working relationships with others to reach business goals.
• Cleared and reset tables and kept dining room and work areas clean.
• Cleared, cleaned and set tables in a quiet and efficient manner.
• Consistently provided professional, friendly and engaging service.

• Ref. Phone Number +41 787364672
• alejandrabowen.law@gmail.com
• Taking sole responsibility for cleaning a large private residence for professionals
• Used chemicals and other cleaning equipment in a proper, safe and responsible manner.
• Changed bed linens and collected soiled linens for cleaning.
• Collected rubbish and moved garbage cans from kitchen areas to pick-up stations.
• Taking care of children when required, making meals, and supervising meal times.
• Ensuring the property was always kept to a very high standard.

• Ref Phone Number 02075436000 - 02075432750
  
• Undertaking room attendant duties alongside public area cleaning, laundry assistant and linen porter duties.
• Maintained clean, safe environments for guests and staff, strictly following infection control policies.
• Maintained well-stocked trolleys with complete cleaning, linen and comfort supplies, enabling efficient room turnarounds between guests.
• Delivered faultless cleanliness standards and exceptional guest care.
• Meticulously vacuumed, dusted and tidied guest rooms.
• Emptied bins regularly, carefully sorting waste and recycling to improve establishment sustainability.

• Ref Phone Number 01727 765297 - 07851536666
• Taking sole responsibility for cleaning a large private residence for professionals.

• Ref. Phone Number 01438416335 - 07708580674
• Caring for a disabled, elderly client.

• Ref. Phone Number +34 91 514 37 99 rrhh@europ-assistance.es
• Answering the phone - Resolving challenging situations.
• Helping to prepare deliveries.
• Working within a busy team
• Arranging the repatriation of long distance vehicles
• Dealing with customer enquiries, booking plane, train and bus tickets.
• Dealing with money and taking payments for vehicles guarantees and insurance.
• Answered customer telephone calls promptly and improved on-hold wait times.
• Resolved customer issues using strong interpersonal skills and conflict resolution techniques.
• Assisted customers with varying questions using product knowledge and service expertise.