Alejandra Cari Perez
Manchester,UK
Summary
Dynamic professional with expertise in customer service and cash handling. Proficient in sales techniques such as upselling and cross-selling, along with visual merchandising and stock management. Demonstrates strong teamwork skills in fast-paced environments, ensuring compliance with food safety and hygiene standards. Committed to punctuality and reliability, with a focus on problem solving and electronic inventory systems management.
Overview
6
6
years of professional experience
Work history
Receptionist
Travelodge
Bolton
10.2025 - Current
- Delivered customer service at front desk, managing check-ins, check-outs, and booking enquiries via Opera system.
- Exhibited multitasking skills while maintaining efficiency and quality of work output.
- Handled phone calls, emails, and guest requests using hotel systems.
- Resolved guest issues, processed payments, and managed room keys effectively.
- Supported housekeeping checks and ensured stock control for seamless hotel operations.
- Maintained high hotel standards to guarantee guest satisfaction.
- Collaborated with staff to facilitate smooth daily operations.
- Updated payment balances in computer systems while keeping reception area clean and organised.
Sales Assistant
Zara
Manchester, UK
10.2022 - 08.2023
- Elevated customer shopping experience by providing styling advice and purchase assistance.
- Streamlined order fulfilment with effective picking and packing processes.
- Optimised stock room efficiency through systematic inventory organisation.
- Maintained extensive product knowledge to achieve sales objectives.
- Processed payments accurately at tills, ensuring operational efficiency.
- Supported stock management by processing deliveries and replenishing sales floors.
- Contributed to sales targets through exceptional service in a fast-paced environment.
Housekeeping Assistant
Deansgate and Castlefield Hotel
Manchester, UK
09.2021 - 03.2022
- Maintained high cleanliness and hygiene standards across guest rooms and hotel areas.
- Monitored room turnovers to ensure timely preparation for new arrivals.
- Reported maintenance issues promptly to uphold safety and enhance guest experience.
- Executed daily responsibilities with effective time management to meet deadlines.
Clothing Production Assistant
SWD Clothing
Manchester, UK
08.2020 - 08.2021
- Assisted in clothing production by recording materials and monitoring machine settings.
- Supported quality control processes to ensure product consistency and compliance.
- Maintained accurate production data and documentation for operational efficiency.
- Organised a tidy set environment, enhancing crew productivity.
- Ensured efficient workflow by arranging daily schedules for production staff and actors.
Waitress
KBK
Manchester, UK
01.2020 - 06.2021
- Greeted and served customers, taking accurate orders and handling 50+ transactions daily.
- Assisted with balancing daily sales and preparing financial reports.
- Delivered fast, friendly service, contributing to high levels of customer satisfaction.
- Enhanced guest satisfaction through attentive and prompt service.
Cleaner
Flexi Clean
Manchester, UK
06.2021 - 09.2021
- Executed cleaning schedules efficiently, maintaining high standards across all areas.
- Logged cleaning activities and reported maintenance issues for prompt resolution.
- Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.
Warehouse Operative
AM2PM
Manchester, UK
07.2019 - 12.2019
- Picked, packed, and prepared customer orders accurately and on time.
- Organised stock and maintained inventory levels through regular checks.
- Carried out physical tasks such as lifting, moving, and organising goods.
- Prepared items for dispatch, including labelling and packaging.
- Checked goods for damage and reported discrepancies.
- Ensured all documentation and records were updated accurately.
- Supported colleagues across departments to achieve operational goals.
- Operated warehouse equipment (e.g., pallet trucks, scanners) safely and efficiently.
- Followed health and safety procedures to maintain clean and hazard-free environment.
- Worked in team to meet daily and weekly targets.
Education
Business Management -
Canterbury Christ Church University
Manchester 1 2024/2024 - 2025/2025
Functional Skills Level 1 English -
The Manchester College
Functional Skills Level 1 Mathematics -
The Manchester College
NVQ Level 1 and 2 Travel, Tourism, and Customer Service -
Eccles College
Manchester06.2022
Skills
- Customer Service & Engagement
- Cash Handling & POS Systems
- Sales, Upselling & Cross-Selling
- Visual Merchandising & Stock Management
- Teamwork in Fast-Paced Environments
- Food Safety & Hygiene Compliance
- Problem-Solving & Adaptability
- Fluent in English & Spanish
- Punctuality and reliability
- Packaging expertise
- Electronic inventory systems
- Stock control
- Initiative taking
- Cash handling
Languages
Spanish
Native
Timeline
Receptionist
Travelodge
10.2025 - Current
Sales Assistant
Zara
10.2022 - 08.2023
Housekeeping Assistant
Deansgate and Castlefield Hotel
09.2021 - 03.2022
Cleaner
Flexi Clean
06.2021 - 09.2021
Clothing Production Assistant
SWD Clothing
08.2020 - 08.2021
Waitress
KBK
01.2020 - 06.2021
Warehouse Operative
AM2PM
07.2019 - 12.2019
Business Management -
Canterbury Christ Church University
1 2024/2024 - 2025/2025
Functional Skills Level 1 English -
The Manchester College
Functional Skills Level 1 Mathematics -
The Manchester College
NVQ Level 1 and 2 Travel, Tourism, and Customer Service -
Eccles College