Aleenah Ijaz
Slough
Summary
Results-driven professional with strong communication skills and excellent organisation abilities. Proficient in using Microsoft Office and familiar with the Microsoft Office suite, demonstrating expertise in order processing and multitasking. Adept at relationship management, understanding the sales cycle, and employing effective sales techniques. Skilled in digital marketing, B2B marketing, outbound marketing, and lead generation techniques. Experienced with Pipedrive and committed to achieving business goals under pressure while meeting deadlines.
Overview
3
3
years of professional experience
Work history
Sales Co- Ordinator
Sliver Fern Ltd
London, City of London
07.2024 - Current
- Successfully managed all aspects of store operations, including sales, customer service and daily administrative tasks, while working independently.
- Oversaw inventory levels, conduct stock replenishment, and implement effective merchandising strategies to optimise sales and maintain product availability.
- Developed strong client relationships through frequent follow-ups for improved business prospects.
- Enhanced customer satisfaction by managing sales enquiries effectively.
- Achieved decreased order processing time with proficient use of CRM tools.
- Handled contract negotiation tasks for beneficial agreements.
- Managed the preparation of sales reports to ensure up-to-date information availability.
- Generated monthly sales forecasts which helped in inventory management.
- Handled critical customer issues promptly, improving overall service quality.
- Liaised regularly with logistics department to ensure timely deliveries.
- Maintained comprehensive database of customer contact details, easing communication processes.
- Tracked competitors' activities, providing valuable insights into market trends.
- Facilitated successful meetings between sales team and clients for better understanding of requirements.
- Facilitated efficient communication between departments resulting in smoother workflow.
- Prepared sales presentations, impressing key clients and stakeholders.
- Coordinated with marketing team, ensuring successful product launches.
- Handled inbound queries by phone, email and in person.
- Improved order accuracy through meticulous invoice verification process.
- Served as first point of contact for customer queries, expertly handling inbound calls.
- Input orders onto internal system to maintain updated sales records.
- Maximised sales opportunities by advising customers of future promotions and product launches.
- Updated CRM systems with accurate customer information to enhance sales tracking.
Barista
Legoland
01.2024 - 06.2024
- Company Overview: Windsor
- Delivered outstanding customer service by greeting guests, taking orders, and ensuring a positive experience in a high traffic environment.
- Skilfully prepared and served a variety of beverages, maintaining high standards of cleanliness and organisation in the workspace as well as working well under pressure.
- Windsor
Sales Advisor
EE
07.2023 - 11.2023
- Engaged with customers and understanding their needs and recommending suitable products.
- Achieved sales targets through effective communication and product knowledge.
Administration Assistant
Travelodge
02.2023 - 06.2023
- Assisted with daily administrative tasks, ensuring efficient operations and excellent customer service.
- Collaborated with team members to streamline processes and improve guest experience.
Receptionist
Ontime taxi
06.2022 - 10.2022
- Managed incoming calls and customer inquiries, providing timely and professional service.
- Organised schedules and bookings, demonstrating strong multitasking abilities.
Education
GCSE’S - English Literature & Language, Business Studies, Religious Studies, Geography
Wexham School
Diploma - leadership, HR management and recruitment training with UK employment law
Skills
- Strong communication skills
- Excellent organisation abilities
- Proficient in using Microsoft Office
- Ability to work under pressure and meet deadlines
- Microsoft office suite familiarity
- Order processing expertise
- Multitasking
- Relationship Management
- Sales cycle understanding
- Sales techniques
- Digital marketing
- Results-driven
- Pipedrive
- B2B Marketing
- Outbound marketing
- Business acumen
- Lead generation techniques
Timeline
Sales Co- Ordinator
Sliver Fern Ltd
07.2024 - Current
Barista
Legoland
01.2024 - 06.2024
Sales Advisor
EE
07.2023 - 11.2023
Administration Assistant
Travelodge
02.2023 - 06.2023
Receptionist
Ontime taxi
06.2022 - 10.2022
Diploma - leadership, HR management and recruitment training with UK employment law
GCSE’S - English Literature & Language, Business Studies, Religious Studies, Geography
Wexham School
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