Aleena Mehrban
Reading
Summary
A caring and enthusiastic worker with a proven track record of providing exceptional customer service in fast-paced environments. Detail-orientated and able to learn new tasks quickly and effectively. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Overview
2
2
years of professional experience
Work history
car support
a.b. cars
Reading, Berkshire
09.2022 - 02.2023
- Sit with a driver to collect children with special needs and take them to school in the morning and back home in the afternoon.
- looking after a range of children with different needs keeping them happy and safe in the car.
Play Worker
Get Active Sports
Bracknell, Berkshire
01.2022 - 02.2023
- Adhered to health and safety regulations and best practices regarding child safeguarding, escalating related concerns to Senior Play Worker.
- Prepared and served daily snacks for 40 children, adhering to food schedules and dietary orders to maintain highest level of Safety and satisfaction.
- Delivered games and activities with passion and enthusiasm, enhancing children's learning experiences.
- Established and nurtured positive relationships between children, leading to improved interaction and increased self-confidence.
Customer Care Assistant
McDonald's
Calcot, Berkshire
06.2021 - 01.2022
- Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
- Adhered strictly to policies and procedures for continued company compliance.
- Trained new associates on cash register operations, advising on appropriate handling of customer sales, refunds and cashing up.
- Managed high-volume customer queries simultaneously through effective multitasking.
- Maintained high levels of energy while working in a fast-paced environment.
Education
A-Levels -
The Bulmershe School
Reading, RDG2021
GCSEs -
The Bulmershe School
Reading, RDG2019
Skills
- Interpersonal skills
- Customer experience
- Organisation and efficiency
- Stress management
- Food hygiene
Timeline
car support
a.b. cars
09.2022 - 02.2023
Play Worker
Get Active Sports
01.2022 - 02.2023
Customer Care Assistant
McDonald's
06.2021 - 01.2022
A-Levels -
The Bulmershe School
GCSEs -
The Bulmershe School
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