Aleena Khan
Derby,Derbyshire
Summary
Experienced in providing compassionate care in healthcare settings, focused on patient well-being and support. Capable of enhancing patient comfort and recovery through attentive care and effective communication. Motivated and reliable individual with strong communication and organisational skills. Eager to learn and contribute to a team environment while developing professional experience.
Overview
4
4
years of professional experience
Work history
Health Care Assistant
Royal Derby Hospital
Derby, Derbyshire
2023.09 - 2025.12
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike
- Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
- Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
- Worked closely with nurses to maintain high levels of communication.
- Dealing with patient enquiries and providing patient care.
- Making sure theatres are fully equipped and prepared for surgery.
Warehouse Worker
Morrison’s Flowerworld
Derby, Derbyshire
2021.12 - 2022.02
- Packed orders accurately to prevent damages during transit.
- Performed manual lifting tasks responsibly, minimising risk of injury on the job site.
- Assembled products efficiently, facilitating timely order fulfilment.
- Operated pallet jacks safely, preventing workplace accidents.
- Assisted in staff training to ensure operational efficiency.
- Followed health and safety guidelines with diligent use of protective gear.
- Coordinated with team members for effective task completion.
Sales Assistant
Card Factory
Derby, Derbyshire
2021.10 - 2022.01
- Improved customer service by efficiently handling queries and complaints.
- Conducted daily inventory checks to manage stock levels accurately.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Managed till operations smoothly, reducing waiting time for customers.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
- Built lasting relationships with clients through customer service interactions.
Education
Diploma of Higher Education - Health and Social
Derby college Roundhouse
Derby09.2021
GCSEs - Middle School Education
Derby Moor Academy
Derby 09.2016
Skills
- Healthcare ethical standards understanding
- Handling distressed patients
- Supporting family members
- Respecting cultural differences
- Adapting to patient needs
- Knowledge of nhs policies
- Multitasking under pressure
- Patient engagement
- Empathy and compassion
- Person-centred care plans