Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
References
Timeline
Generic

Aldona Norkuviene

Newark,Nott

Summary

Performance-driven Department Manager equipped to lead daily operations with focus on productivity and deadline adherence.

Promoting employee motivation and keeping department operation aligned with goals. Oversees team performance and implements actionable improvements to achieve objectives. Good communication, time management and multitasking skills focused on boosting business short- and long-term success. Committed to driving growth and achieving organisational goals.

Having a mature and responsible attitude towards work.

Overview

22
22
years of professional experience
17
17
years of post-secondary education
1
1
Certification

Work History

Department Manager

Primark
Lakeside, West Thurrock
03.2008 - 01.2025
  • In charge of the childrenwear department for the last 2 years and accountable for 30 team members.
  • Led by example delivering first-class customer care during till, fitting room, and sales floor service.
  • Set daily priorities and communicated targets, motivating teams to achieve them.
  • Delegated tasks and workloads to maintain efficient operations.
  • Improved staff morale by implementing regular feedback sessions.
  • Rotated merchandise and displays to feature new products and promotions.
  • Worked actively with a management team to create daily and weekly sales plans based on weekly sales trends.
  • Evaluated sales trends and identified growth areas to increase profits.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Delivered high visual standards of garment presentation and stock levels for appealing customer displays.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Coached sales associates in product specifications, sales incentives, and selling techniques.
  • Monitored health and safety measures for guaranteed compliance.
  • Planned staff rota in line with holiday diary to have a balance through the year.
  • Trained and coached new recruits for the business.

Accessories Department Supervisor

Primark
Lakeside, West Thurrock
03.2007 - 03.2008
  • Fostered a positive work culture to boost employee morale.
  • Coordinated with other supervisors to maintain consistency across shifts.
  • Delegated tasks appropriately, to accomplish proportioned workload among team members.
  • Supervised activities of workers and impelled safety regulations.
  • Trained new hires and set up mentoring relationships to drive team performance.
  • Worked closely with management to manage staff levels and allocate resources for production plans.
  • Managed daily operations to increase productivity.
  • Provided constructive feedback to staff for improved performance levels.
  • In charge of a department, responsible for new lines and replenishment of the department.
  • Dealt with customer queries.

Retail Operative

Primark
Lakeside, West Thurrock
10.2005 - 02.2007
  • Managed stock levels for optimal product availability.
  • Adhered strictly to health and safety regulations whilst on duty.
  • Delivered excellent service through friendly interactions with customers.
  • Collaborated closely with colleagues to meet daily operational goals.
  • Participated actively in team meetings for consistent performance improvement.
  • Handled cash and card payments accurately, ensuring financial integrity.
  • Upheld high standards of store presentation, creating welcoming environment.
  • Handled customer queries promptly for improved service levels.
  • Organised displays to promote goods and encourage customer purchases.

House Keeper

Self Employed
London
08.2002 - 10.2005
  • Fulfilled special requests from homeowners to meet individual preferences.
  • Ensured spotless and tidy environment by performing comprehensive house cleaning tasks.
  • Created welcoming atmosphere with regular dusting and vacuuming of rooms.
  • Proactively identified changing housekeeping needs to provide reliable and attentive service.
  • Achieved cleaning requirements within allotted timeframes.
  • Responsible key holder.
  • Taking care of children on request.

Education

Level 2 NVQ in Retail Skills - Retail

Educational Development International
Essex
03.2007 - 10.2007

Introduction To Learning Support Assistant Level 1 - Teaching

Havering Adult College
Honchurch
09.2006 - 07.2007

FCE Cambridge Level 3 - English

The London Skills Institute
London
01.2001 - 01.2002

Incomlete - Home Economics

Aleksandro Stulgiskio University
Kaunas/ Lithuania
09.1996 - 06.1999

Leaving Certificate Equivalent -

Juventos High School
Siauliai/Lithuania
09.1993 - 06.1996

Leaving Certificate Equivalent -

S & VL Zubovu High School
Ginkunai/Lithuania
09.1984 - 05.1993

Skills


  • Team Leadership
  • Customer Service
  • Employee training and management
  • Staff performance evaluation, motivation and feedback sessions
  • Sales figures analysis
  • Departmental budget management
  • Product loss prevention strategies
  • Order processing and management
  • Strategies and goals

Affiliations

  • Baking cakes and reading novels.

Languages

English
Fluent
Russian
Intermediate
Lithuanian
Native

Accomplishments

Took part in relaunching Westfield Primark in March-April 2024. Merchandised Accessories department, managed a team to ensure the high level standards and targets were achieved before opening.

Helped to launch Stacey Solomon kids clothing collections in Primark Lakeside store.

Certification


  • Introduction to Learning Support Assistant 22/07/2007
  • EDI Level 2 NVQ in Retail Skills 06/12/2007
  • First Certificate in English June 2001

References

References available upon request.

Timeline

Department Manager

Primark
03.2008 - 01.2025

Accessories Department Supervisor

Primark
03.2007 - 03.2008

Level 2 NVQ in Retail Skills - Retail

Educational Development International
03.2007 - 10.2007

Introduction To Learning Support Assistant Level 1 - Teaching

Havering Adult College
09.2006 - 07.2007

Retail Operative

Primark
10.2005 - 02.2007

House Keeper

Self Employed
08.2002 - 10.2005

FCE Cambridge Level 3 - English

The London Skills Institute
01.2001 - 01.2002

Incomlete - Home Economics

Aleksandro Stulgiskio University
09.1996 - 06.1999

Leaving Certificate Equivalent -

Juventos High School
09.1993 - 06.1996

Leaving Certificate Equivalent -

S & VL Zubovu High School
09.1984 - 05.1993

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Aldona Norkuviene