Aldona Banasiewicz
Coventry
Summary
I am a dynamically developing person with a strong foundation in creative thinking and communication skills, adept at problem-solving and demonstrating empathy in customer service environments. Proven ability to actively listen and collaborate effectively within teams, ensuring attention to detail and adherence to instructions.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
Work history
Teatcher
Home scholing
Coventry
2022.11 - 2023.07
- I provided home-based education for my autistic son as part of a flexi-schooling arrangement, focusing on his individual needs and development.
Mailroom Operative
DHL Group
Coventry, West Midlands
2018.04 - 2019.04
- Printing, cutting, packing, and sending letters, leaflets, business cards, and posters.
Warehouse Worker
Transline Group
Lutterworth, Leicestershire
2015.04 - 2017.04
- Checking Apple computer parts and iPhones to see if they can be reused. Provide that information to the system.
Customer service advisor
Call Center
Katowice, Poland
2008.11 - 2015.03
- Selling multimedia products such as phones, data plans, and TV packages.
- Providing technical support and assisting customers with billing issues, complaints, and problem-solving.
Education
Absolutorium - Multimedia Design
Silesian Higher School Of Computer Science
Poland 2005.10 - 2008.07
Specializing in information management
Profiled High School
Poland 2005.09 - 2008.06
Skills
- Creative thinking
- Communication skills
- Problem-solving
- Empathy
- Active listening
- Teamwork skills
- Customer service
- Able to follow the instruction
- Attention to detail
Affiliations
- photography,
- art
- psychology
- nutrition
Timeline
Teatcher
Home scholing
2022.11 - 2023.07
Mailroom Operative
DHL Group
2018.04 - 2019.04
Warehouse Worker
Transline Group
2015.04 - 2017.04
Customer service advisor
Call Center
2008.11 - 2015.03
Absolutorium - Multimedia Design
Silesian Higher School Of Computer Science
2005.10 - 2008.07
Specializing in information management
Profiled High School
2005.09 - 2008.06