Albin Antony
Acton
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager/Supervisor
Grounded Burger
Acton, UK
09.2023 - Current
- Managing front-end and back-of-the-house duties, facilitating smooth operations throughout the restaurant
- Provided highest level of customer service with a positive and professional attitude
- Oversaw training needs, inventory control, supply orders, and other logistical responsibilities
Front Desk Officer
Luna student Accommodation
Hatfield, UK
02.2023 - 08.2023
- Assisted with administrative duties, including managing resident files, processing documentation and coordinating with other departments using SIA qualifications
- Acted as the primary contact for residents, conveying important information and updates while maintaining a welcoming and professional environment
Customer service/safety Associate
Royal Albert Hall
London, UK
12.2022 - 08.2023
- Company Overview: Diffusion Elite security
- Provided exceptional customer service by greeting visitors, managing inquiries, and directing them to the departments
- Trained in emergency procedures and acted swiftly in crisis situation to ensure the safety and security of all individuals on premises by utilizing my SIA badge
- Diffusion Elite security
Representative, Operations Administrator
Concentrix
India
01.2020 - 11.2022
- Company Overview: Worked directly with Google as a key client
- The internal job title is Advisor I, Transaction Processing
- This position performs off-line tasks in direct support of production associates
- Worked directly with Google as a key client
Project Coordinator
Wings Group Of Companies
India
06.2019 - 01.2020
- Coordinated multiple projects, ensuring timely delivery within budget
- Acted as the liaison between stakeholders, ensuring clear communication
- Managed project schedules, risks, and resources to meet goals
- Strong IT skills including Microsoft Office tools, hardware setup and troubleshooting
Education
Masters - MSc Supply Chain Management
Anglia Ruskin university
Chelmsford, United Kingdom 09.2023
Bachelor - Computer Science
Bangalore university
Bangalore, India01.2018
Skills
- Proficient in Microsoft Office tools
- Familiar with Aerona Clinic software and EPOS NOW softwares
- Microsoft Administrators
- Hardware setup
- Troubleshooting
- Data Management
- Administrative tasks
- Customer Service Excellence
- Quick learner
- Adaptable to new technologies
- Customer service
Certification
- Microsoft 365 Certified: Endpoint Administrator Associate (MD-102).
- Amazon Web Service Solution Architect (AWS Solution Architect).
Timeline
Manager/Supervisor
Grounded Burger
09.2023 - Current
Front Desk Officer
Luna student Accommodation
02.2023 - 08.2023
Customer service/safety Associate
Royal Albert Hall
12.2022 - 08.2023
Representative, Operations Administrator
Concentrix
01.2020 - 11.2022
Project Coordinator
Wings Group Of Companies
06.2019 - 01.2020
Masters - MSc Supply Chain Management
Anglia Ruskin university
Bachelor - Computer Science
Bangalore university