Albi Nikkhah

• Generated leads to bring in new client revenue and improve bottom-line profitability.
• Influenced key decision-making and established trust with stakeholders.
• Drew on understanding of key markets to push development of business strategies.
• Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
• Designed strategy to win new business and maximise selling opportunities within the new GTM for UK FI
• Conducted market research to understand customer base and enhance products.
• Compiled industry data on competitor pricing, materials costs and supply chain issues to help set accurate pricing.

In this role, I am responsible for the solutions supplied to some of our largest Financial Service clients across D&B's Third-Party Risk and Compliance product portfolio.

Specialties: Analytics, Market Segmentation, Profiling, ROI, Monitoring and Customer Due Diligence.

• Established pricing structures based on historical and current trends, competitor activities and supply chain data.
• Perform strategies to meet needs of different clients, products and services.
• Represent Organisation to public at trade exhibitions and conventions, driving awareness of D&B's Third-Party Risk and Compliance product portfolio.
• Create professional sales presentations to creatively communicate product quality and market comparisons.
• Maintain ownership of £5m sales pipeline, sourcing and developing new business opportunities to drive sales.
• Strategise cross-promotions with new and existing partners to expand sales and marketing opportunities.
• Oversee planning and execution of targeted sales and marketing strategies.

• Converted leads with consultative sales approach.
• Managed 5 long-term customer relationships, annual revenue of £5m+ including New Biz Target.
• Proactively contacted clients to secure contract renewals.
• Generated new leads through online research and cold calling.
• Negotiated mutually beneficial contracts and agreements.
• Anticipated clients' existing and future needs, implementing solutions to meet requirements.
• Advised customers on product upgrades and rollouts.
• Exceeded sales targets by delivering high call volumes and tailored product recommendations.
• Ran Salesforce reports to analyse customer base and target engagement.
• Performed regular SLA reviews with customers, making required revisions.
• Conducted in-depth client visits and periodic business reviews.
• Developed pipeline of prospective clients.
• Identified at-risk clients, taking necessary action to maximise retention.

• Managed 30+ long-term customer relationships - annual revenues of £1m +
• Grew customer base by identifying needs to deliver relevant product solutions that met client budgets and schedules.
• Delivered high level of service to clients to both maintain and extend relationships for future business opportunities.
• Ran Salesforce reports to analyse customer base and target engagement.
• Investigated low-performing accounts and adapted strategy to support sales and retention.
• Secured new clients through targeted networking and marketing.
• Hit sales quotas with meticulous planning and campaign execution.
• Expanded customer base by identifying needs, developing solutions and delivering client-centred products.