Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Alastair McLean

Summary

Experienced hospitality professional with expertise in cocktail delivery, beverage serving techniques. And health protocols and procedures with handling food. Adept at maintaining composure under pressure while adhering to hospitality standards and alcohol service etiquette. Skilled in bar equipment usage, draught systems, and time management tools to ensure seamless operations. Committed to proactive service anticipation and upholding restaurant cleaning protocols to deliver exceptional guest experiences.

Personable professional with focus on creating welcoming and enjoyable experiences for guests. Skilled in managing reservations, addressing guest queries, and ensuring seamless service flow. Committed to enhancing customer satisfaction through attentive service and strong communication skills.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

2
2
years of professional experience
8
8
years of post-secondary education

Work history

Bartender

The boatyard resteraunt
Leigh-on-Sea, essex
06.2025 - Current
  • Managed bar inventory effectively, ensuring optimal stock levels and efficient ordering processes.
  • Provided exceptional customer service, promptly addressing queries and resolving any issues.
  • Maintained cleanliness and organisation of bar area to comply with health and safety regulations.
  • Trained new staff on bartending techniques and customer service best practices.
  • Demonstrated knowledge of various spirits and cocktails to advise customers on menu selections.

host/receptionist

The boatyard resteraunt
Leigh-on-Sea, Essex
08.2025 - Current
  • Welcomed guests upon arrival, ensuring a friendly and professional atmosphere.
  • Managed reservations and seating arrangements efficiently to optimise guest flow.
  • Provided information about menu items and specials to enhance customer experience.
  • Coordinated with kitchen and service staff to ensure timely delivery of orders.
  • Monitored guest feedback and relayed information to management for service improvement.

Barback

The boatyard resteraunt
Leigh-on-Sea, essex
12.2024 - Current
  • Assisted bartenders in preparing drinks by stocking and replenishing supplies.
  • Cleaned and maintained bar area to ensure a hygienic and inviting environment.
  • Organised glassware and utensils to facilitate efficient service during peak hours.
  • Collaborated with team members to manage inventory and minimise waste effectively.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.

Kiosk worker

The galley
Leigh-on-Sea, Southend-on-Sea
08.2024 - 12.2024
  • Assisted customers with product selections and provided information about menu items.
  • Maintained cleanliness and organisation of kiosk area to enhance customer experience.
  • Handled cash transactions accurately and processed payments using point-of-sale system.
  • Prepared food and beverages according to established recipes and quality standards.
  • Monitored stock levels and reported inventory needs to ensure availability of products.
  • Managed end-of-day cash reconciliation successfully without discrepancies.

busser

The boatyard resteraunt
Leigh-on-Sea, Southend-on-Sea
12.2024 - 01.2025
  • Cleaned and sanitised tables and dining areas to maintain cleanliness and hygiene standards.
  • Assisted kitchen staff by delivering dishes and removing used cutlery to ensure efficient service.
  • Coordinated with servers to ensure timely clearing of tables and preparation for new guests.
  • Organised and replenished dining room supplies to support seamless service operations.

Crew member

McDonald's
Hadleigh, Essex
02.2024 - 03.2025
  • Collaborated with team members to deliver exceptional customer service and enhance overall customer experience.
  • Operated various kitchen equipment and tools, adhering to safety and hygiene standards throughout shifts.
  • Supported inventory management by restocking supplies and monitoring product freshness on a regular basis.
  • Followed established protocols for food preparation and handling to maintain quality and safety standards.
  • Engaged with customers, taking orders accurately and ensuring timely delivery of food and beverages.

Education

A-Levels - LIBF finance

The king john sixth form
South Benfleet, Essex
09.2022 - 07.2024

A-Levels - Information technology

The king john sixth form
South Benfleet, Essex
09.2022 - 07.2024

A-Levels - combined science

The king john sixth form
South Benfleet, Essex
09.2022 - 07.2024

GCSEs - IT, English literature, English language, combined science, design technology, maths, art

The king john school
South Benfleet, Essex
09.2019 - 06.2022

Skills

  • Cocktail delivery
  • Knowledge of drink recipes
  • Restaurant terminology familiarity
  • Restaurant cleaning protocols
  • Proactive service anticipation
  • Hospitality standards knowledge
  • Beverage serving techniques
  • Time management tools mastery
  • Wine pairing knowledge
  • Knowledge on draught systems
  • Bar equipment usage
  • Alcohol service etiquette
  • Composure under pressure

Affiliations

  • Photography
  • Martial arts/fitness
  • gardening
  • streetware/fashion

Timeline

host/receptionist

The boatyard resteraunt
08.2025 - Current

Bartender

The boatyard resteraunt
06.2025 - Current

Barback

The boatyard resteraunt
12.2024 - Current

busser

The boatyard resteraunt
12.2024 - 01.2025

Kiosk worker

The galley
08.2024 - 12.2024

Crew member

McDonald's
02.2024 - 03.2025

A-Levels - LIBF finance

The king john sixth form
09.2022 - 07.2024

A-Levels - Information technology

The king john sixth form
09.2022 - 07.2024

A-Levels - combined science

The king john sixth form
09.2022 - 07.2024

GCSEs - IT, English literature, English language, combined science, design technology, maths, art

The king john school
09.2019 - 06.2022
Alastair McLean