Alasdair Kemp
Peebles
Summary
I am a highly efficient Team Member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work history
Team Member
Greggs Bakery
Peebles, The Scottish Borders
10.2021 - Current
- Completed opening and closing checklists to create welcoming store environment.
- Prepared and packaged orders with precise presentation skills.
- Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
- Warmly greeted customers and proactively reduced wait times.
- Demonstrated proper food handling and safety standards.
- Collaborated and offered support with extra tasks to meet team goals.
- Offered exceptional customer service with strong product knowledge.
- Enabled smooth operations during peak times by assisting in food preparation tasks.
- Maintained safe working environment by reporting unsafe conditions, accidents and injuries to supervisor.
- Completed daily cleaning lists to maintain tidy and welcoming dining areas.
- Advised customers on menu queries, recommendations and dietary and allergy concerns.
- Followed optimum procedures and daily checklists to keep establishment in compliance with health and safety codes.
- Handled customer complaints using quick decision-making to resolve issues.
Team Member
Forsyths Butchers and Bakers
Peebles
06.2019 - 12.2019
- Completed opening and closing checklists to create welcoming store environment.
- Prepared and packaged orders with precise presentation skills.
- Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
- Greeted customers and actively reduced wait times for them
- Demonstrated proper food handling and safety standards.
- Offered exceptional customer service with strong product knowledge.
Education
GCSEs - Modern Studies
Peebles High School
Scottish BordersGCSEs - Biology
Peebles High School
Scottish BordersGCSEs - Business Management
Peebles High School
Scottish BordersSCQF level 2 - personal training and coaching sport
Borders College
Scottish BordersA-Levels - English
Peebles High School
Scottish BordersSkills
- Cash handling
- Quality Assurance and Control
- Product knowledge
- Complaint resolution
- Customer service
- Counter sales
- Menu memorisation
- Order accuracy
- Food preparation
- Menu memorization
- Closing procedures
Timeline
Team Member
Greggs Bakery
10.2021 - Current
Team Member
Forsyths Butchers and Bakers
06.2019 - 12.2019
GCSEs - Modern Studies
Peebles High School
GCSEs - Biology
Peebles High School
GCSEs - Business Management
Peebles High School
SCQF level 2 - personal training and coaching sport
Borders College
A-Levels - English
Peebles High School
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