ALANNAH HARRIS
Falmouth,United Kingdom
Summary
Dedicated professional with a strong foundation in customer service, known for exceptional time management and communication skills. Highly responsible and reliable, adept at cash handling and visual merchandising. Skilled at managing donations and optimising sales to support charity goals.
Overview
3
3
years of professional experience
Work history
Waitress/Cashier
Morrish's Fish Restaurant and Takeaway
Redruth, Cornwall
2024.07 - 2025.09
- Provided exceptional customer service by attentively taking orders and addressing inquiries.
- Operated cash register efficiently while managing cash transactions and processing payments.
- Maintained cleanliness and organisation of the dining area to enhance customer experience.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Resolved customer complaints professionally to uphold the establishment's reputation.
- Assisted in training new staff members on procedures and best practices for service.
CASHIER
British Heart Foundation
Redruth, Cornwall
2024.03 - 2025.05
- Managed cash register operations, accurately processing transactions and handling cash.
- Assessed second-hand goods upon delivery, ensuring products looked, worked, and were maintained in good working order.
- Responded to customer inquiries and resolved issues to maintain satisfaction and loyalty.
- Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests.
- Assisted with shop inventory management and completed routine stock taking.
RETAIL ASSISTANT - SEASONAL POSITION
The Range
2023.11 - 2024.02
- Unloaded and stacked products onto shelves when required, dressing neatly after product placement for organisational purposes.
- Organised stock areas and displays, facilitating product visibility with carefully labelled shelves providing access to goods.
- Addressed customer service enquiries quickly and accurately.
WAITRESS
The Victorian inn
Redruth, Cornwall
2022.09 - 2023.06
- Enquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.
- Demonstrated full knowledge of all menu items, contents and preparation methods to provide suggestions based on customer preference.
- Stocked and maintained silverware, linens and condiments.
- Hand-washed dishes and glassware.
- Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
- Greeted new customers, answered initial questions and took food and drink orders.
Education
GCSEs - English literature, English language, Maths, Biology, Chemistry, Physics
Camborne Science and International Academy
CamborneDiploma of Higher Education - creative media production and technology
Truro College
Truro 2023.09 - 2025.05
Bachelor of Arts - Creative Advertising
Falmouth University
Falmouth 2025.09 -
Skills
- Customer service skills
- Highly responsible and reliable
- Exceptional time management
- Communication skills
- Teamwork and collaboration
- Cash handling
- Visual merchandising
Timeline
Bachelor of Arts - Creative Advertising
Falmouth University
2025.09 -
Waitress/Cashier
Morrish's Fish Restaurant and Takeaway
2024.07 - 2025.09
CASHIER
British Heart Foundation
2024.03 - 2025.05
RETAIL ASSISTANT - SEASONAL POSITION
The Range
2023.11 - 2024.02
Diploma of Higher Education - creative media production and technology
Truro College
2023.09 - 2025.05
WAITRESS
The Victorian inn
2022.09 - 2023.06
GCSEs - English literature, English language, Maths, Biology, Chemistry, Physics
Camborne Science and International Academy