Alanna Russell-Brown
Guildford,Surrey
Summary
My Foundation Degree in Animal Behaviour and Welfare was the fulfilment of a lifelong interest in this fascinating area. I have owned and cared for many different species including mammals, birds, fish and reptiles. I have 16 years experience in tropical fish keeping branching out into aquascaping and hydroponics and keeping some slightly unusual species. I have an extensive background in retail and hospitality.
Overview
9
9
years of professional experience
Work history
Administration assistant
Marks and Spencers
Guildford, Surrey
06.2019 - Current
- Maintained detailed administration and office procedures to improve accuracy and efficiency.
- Reviewed expense reports and invoices to assist with monthly accounting processing.
- Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
- Assisted with financial tracking and budget enforcement by approving financial expenditures.
- Organised tasks by level of urgency and importance to make best of use time and resources.
Temporary Farm Hand
Wildcroft Dairy
Puttenham, Surrey
05.2022 - 10.2024
- Prepared milking machinery and performing milking activities.
- Carried out all tasks in line with hygiene rules, upholding optimum safe working practices.
- Detected disease and health problems in livestock.
- Handled repair and maintenance of fences, buildings and other farm structures for increased durability.
- Herded animals and helped with movement between fields, paddocks and stables.
- Animal husbandry.
- Bottled milk and made goat milk soap.
Cattery Supervisor
Five Acres Village Cattery
Guildford, Surrey
06.2015 - 05.2017
- Ensure the safety and well-being of all animals under my care.
- Basic animal husbandry including maintaining cleanliness of enclosures, feeding, medicating and providing enrichment.
- Customer service, record keeping and supervising when manager is not present.
Education
Foundation Degree in Science - Animal Behaviour and Welfare
/2015 - /2017
- Focus on Zoo management and Exotics.
- Work experience completed at Isle of Wight Zoo and Five Acres Village Cattery leading to employment at Five Acres.
Btec Level 3 - Animal Management
/2014 - /2015
- Work experience at Mane Chance Horse Sanctuary.
A-Levels - Human Biology
/2006 - /2007
NVQ Level 2 - Retail
/2001 - /2002
Highfield Level 3 Award - Emergency First at Work
04.2023 -
Skills
- Customer sales support
- Customer loyalty building
- Telephone skills
- Microsoft Office
- Problem solver
- Adaptive team player
- Complaint resolution
- Large animal care
- Exotic animal care
- Animal behaviour assessments
Timeline
Highfield Qualifications - Highfield Level 3 Award, Emergency First at Work
04.2023 -
Temporary Farm Hand - Wildcroft Dairy
05.2022 - 10.2024
Administration assistant - Marks and Spencers
06.2019 - Current
Cattery Supervisor - Five Acres Village Cattery
06.2015 - 05.2017
Kingston University - Foundation Degree in Science, Animal Behaviour and Welfare
/2015 - /2017
Merrist Wood College - Btec Level 3 , Animal Management
/2014 - /2015
Guildford College of Further and Higher Education - A-Levels, Human Biology
/2006 - /2007
Spar Ltd - NVQ Level 2, Retail
/2001 - /2002
Similar Profiles
Kody BarnettKody Barnett
Cleaner at excellarate services marks and spencersCleaner at excellarate services marks and spencers
Robert HarringtonRobert Harrington
Team support Manager at Marks and SpencersTeam support Manager at Marks and Spencers
Cameron CreggCameron Cregg
Retail Assitant at Marks and SpencersRetail Assitant at Marks and Spencers
Anubhav RoyAnubhav Roy
Customer advisor at B&QCustomer advisor at B&Q
Talia TselaTalia Tsela
Paralegal at Levales Solicitors LLPParalegal at Levales Solicitors LLP