Summary
Overview
Work History
Education
Skills
Timeline
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Alan James Atherton

Sales Co-Ordinator
Saint Helens

Summary

I am a Multi-talented, versatile young professional who thrives in a challenging and high pressured environment. Known for being a Hardworking and reliable person with excellent attention to detail. I have history of operating in fast-paced environments and maintaining calm in challenging situations. I am driven to exceed expectations and maximise customer satisfaction.

Overview

4
4
years of professional experience
6
6
years of post-secondary education

Work History

Sales Coordinator

CRJ Services
12.2023 - Current
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Implemented updated CRM systems and social media marketing strategies to streamline sales processes and optimize communication.
  • Made quotes based on customer needs. Adjusted and prepared these as and when the salesmen on the road sent them across.
  • Answer the phone in the office and help with customer needs or guide them to the department which would be of most use to them.
  • Visited sites on the road across the UK checking in with customers to keep up their satisfaction with doing business with us.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Worked effectively in fast-paced environments.
  • Applied effective time management techniques to meet tight deadlines.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Warehouse Apprentice

CRJ Services
10.2022 - 12.2023
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Conducted regular inspections and audits to check quality and verify inventory levels.
  • Completed cycle counts and monthly inventory.
  • Supported customer satisfaction efforts through prompt resolution of delivery issues or discrepancies as needed.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Excellent communication skills, both verbal and written.
  • Self-motivated, with a strong sense of personal responsibility.
  • Consistently lifted materials weighing as much as 10 - 15 kg.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Strapped items down over protective padding to secure throughout transportation.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Coordinated with other departments such as purchasing or logistics teams to enhance overall supply chain operations.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.

Store Assistant

St. Helens Rugby Superstore
3 2022 - 08.2022
  • Provided warm and friendly welcome to customers as they entered the store.
  • Helped customers to select products best suited to their tastes, style and needs.
  • Operated Point Of Sale (POS) systems to smoothly process transactions.
  • Pleasantly welcomed customers, proactively offering assistance with browsing and purchasing needs.
  • Proactively helped customers find products by taking them to item's location or providing directions.
  • Maintained flexible schedule to accommodate changing levels of demand.
  • Assisted team on shop floor to perform precise stock counts, facilitating accurate inventory management.
  • Brought customer issues to immediate attention of supervisor so that they could be handled most effectively.
  • This job is something i do on saturdays and game nights. Also, over the summer i have helped with holiday cover through the week working from 9-5.
  • Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Electrical Apprentice

APCO Electrical
08.2021 - 08.2021
  • Cultivated strong colleague relationships by staying proactive and helpful throughout electrical tasks.
  • Carried out 2-3 electrical tasks per week, completing to company standards and within set deadlines.
  • Conducted performance tests on sockets and electrical boxes equipment before starting jobs, ensuring tools stayed within safety standards.
  • Assisted electricians carry out tasks during on the job training, such as handling tools .
  • Worked in team-based environment to accomplish projects.
  • This was a part time 3 week summer job i took part in to gain experience of the working world and understand the basics of working day to day in team environments.

Kitchen Assistant

Millhouse Pub
08.2020 - 01.2021
  • Maintained cleanliness and organization of kitchen stations and storage areas.
  • Kept all utensils, dishes and glasses clean and ready for customer use.
  • Supported chefs in managing food preparation to achieve high-quality, precise plating and presentation standards.
  • Cross-trained in table service to support FOH team and maintain consistent staff availability.
  • Kept chef workspaces stocked with supplies during busy periods.
  • Upheld health and safety standards to protect staff and customers.
  • Washed and put away cookware, utensils and dishes.
  • Prepped ingredients in advance to speed up cooking times during peak hours.
  • Disposed of kitchen waste and recycling appropriately.
  • Assisted chefs by preparing simple salads, sandwiches and sides.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Maintained composure and work quality while under stress.
  • Learned other teammates' work tasks to train as backup.
  • Utilized proper storage bins to organize and transport kitchen equipment to stewarding room for storage purposes.

Education

NVQ Level 3 - sports development in coaching NVQ level 3

Everton Football College
Widnes, HAL
09.2022 - 2023.01

GCSEs - gcses

St Peter And Paul Catholic High School
Widnes, HAL
09.2016 - 2021.01

Skills

  • Point Of Sale (POS) system

  • High attention to detail

  • Enthusiastic and able to multitask

  • Professionalism

  • Customer Relationship Building

  • Hardworking and determined

  • Excellent communication skills

  • Friendly, helpful and confident

  • Attentive listening

  • Complaint management

  • Sales initiatives

  • Point Of Sale (POS) system

Timeline

Sales Coordinator

CRJ Services
12.2023 - Current

Warehouse Apprentice

CRJ Services
10.2022 - 12.2023

NVQ Level 3 - sports development in coaching NVQ level 3

Everton Football College
09.2022 - 2023.01

Electrical Apprentice

APCO Electrical
08.2021 - 08.2021

Kitchen Assistant

Millhouse Pub
08.2020 - 01.2021

GCSEs - gcses

St Peter And Paul Catholic High School
09.2016 - 2021.01

Store Assistant

St. Helens Rugby Superstore
3 2022 - 08.2022

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Alan James AthertonSales Co-Ordinator