Alania Lawton
Swanage,Dorset
Summary
I'm a hardworking and proactive individual, keen to ensure that school is a safe and nurturing experience for students. I have experience in performing class activities and preparing engaging learning materials and lesson plans for children in extra curricular classes, whilst I studied my A-Levels at Parkstone. I am a friendly and open communicator with excellent time management skills. I have two young children of my own which has enabled me to gain experience in de-escalating 'Big Feelings' whilst ensuring that the children have a space to acknowledge and talk freely about how they feel.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Florist assistant
Bloom Floristry
Swanage, Dorset
03.2019 - 09.2019
- Assisted to create visually appealing bouquets that increased overall sales.
- Ensured customer satisfaction by providing excellent floristry advice and service.
- Maintained cleanliness and organisation of the shop to facilitate efficient work environment.
- Provided care to a variety of plants and flowers, resulting in prolonged freshness.
- Cultivated positive relationships with customers through friendly and professional service.
Waitress
The Globe
Swanage, Dorset
04.2015 - 01.2019
- Improved customer satisfaction by providing efficient and friendly service.
- Managed table settings for enhanced dining experience.
- Utilised professional communication skills to resolve customer complaints.
- Advanced team efficiency by assisting in training new waitstaff members.
- Maintained excellent level of service in busy and demanding restaurant environment.
Education
A-Levels - Theatre Studies
Parkstone Grammar School
Poole, Dorset 09.2017 - 07.2019
A-Levels - Sociology
Parkstone Grammar School
Poole, Dorset 09.2017 - 07.2019
A-Levels - Religious Studies
Parkstone Grammar School
Poole, Dorset 09.2017 - 07.2019
Skills
- Phonics knowledge
- Constructive feedback delivery
- Autism spectrum disorder understanding
- Resilience and perseverance
- Timekeeping
- De-escalation techniques
- Motivational techniques
- Positive attitude
References
References available upon request.
Timeline
Florist assistant
Bloom Floristry
03.2019 - 09.2019
A-Levels - Theatre Studies
Parkstone Grammar School
09.2017 - 07.2019
A-Levels - Sociology
Parkstone Grammar School
09.2017 - 07.2019
A-Levels - Religious Studies
Parkstone Grammar School
09.2017 - 07.2019
Waitress
The Globe
04.2015 - 01.2019
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