Alanah Bunch
Sheffield,United Kingdom
Summary
Hard working employee well-versed in strong communication with both colleagues and customers, with a keen understanding of customer's needs. Ready to adapt to the work environment and be a valuable team player in order to actualise the company's success and growth.
Overview
3
3
years of professional experience
Work history
Assistant sales manager
Betfred
Sheffield, South Yorkshire
2024.02 - Current
- Efficient cash handling and ensuring excellent customer service in a fast paced environment.
- Resolving customer complaints and queries professionally, attracting regular business.
- Receiving, sorting and displaying the appropriate promotional marketing for the following business day.
- Active keyholder and fully capable of fulfilling the role of the duty manager in any Betfred shop.
- Trained new staff to fulfill the role to an equally high standard.
Library volunteer
Ashby Library
Scunthorpe, North Lincolnshire
2023.07 - 2023.09
- Helped nourish the learning, literacy and imagination of young children, reading and discussing books together.
- Efficiently handling queries with all visitors.
- Supported librarians with administrative duties and organising stock orders.
Waitress & bar staff
MrSmith Leisure
Thetford, Norfolk
2022.08 - 2022.09
- Responsible for serving drinks and refreshments for important personnel across several racing events.
- Creating a welcoming environment for guests, attending tables on top of serving at the counter to promptly meet all customer needs.
- Complied flawlessly with health and safety regulations, maintaining thoroughly clean working and dining areas at all times.
Education
Bachelor of Arts - Animation
Sheffield Hallam University
Sheffield 2022.09 -
A-Levels -
Dubai English Speaking College
Dubai, United Arab Emirates 2020.09 - 2022.07
Skills
- Exceptional Customer Service
- Adaptable to company needs
- Avid team player but equally competent to work independently
- Quick critical thinking
- Can confidently fulfil leadership roles
- Effective product promotion
Timeline
Assistant sales manager
Betfred
2024.02 - Current
Library volunteer
Ashby Library
2023.07 - 2023.09
Bachelor of Arts - Animation
Sheffield Hallam University
2022.09 -
Waitress & bar staff
MrSmith Leisure
2022.08 - 2022.09
A-Levels -
Dubai English Speaking College
2020.09 - 2022.07