Alana McClung
Cookstown,Newcastle upon Tyne
Summary
Organized, dependable and versatile individual who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work history
Substitute Teacher
Education Authority
09.2020 - 06.2023
- Communicated with parents to provide status and developments of students.
- Identified learning gaps and recommended solutions to address needs.
- Supervised students during lunch breaks and field trips to support safety measures.
- Implemented prepared lesson plans in classrooms to follow structured approach.
- Pursued training courses to broaden knowledge and amplify skills.
- Attended faculty meetings to discuss announcements and developments.
- Maintained tidy and orderly classroom to support cleanliness standards.
Retail Assistant
DV8
Cookstown
08.2020 - 12.2020
- Delivered outstanding in-store experience through positive and attentive customer service.
- Continually replenished stock in line with sales records, keeping well-maintained, presentable item displays.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Carried out sales floor cleaning, maintaining impeccably high store presentation and hygiene standards.
- Designed visual merchandising and window displays.
- Updated product labelling and pricing to reflect discounts and offers.
- Informed customers regarding promos and warranty services to increase sales.
Christmas Temporary Retail Staff
Next
Cookstown, Mid Ulster
11.2018 - 01.2019
- Replenished stock proactively to maximise sales opportunities.
- Minimised customer wait times through fast, accurate checkout service.
- Worked flexibly to meet peak Christmas trading hours.
Sandwich Artist
Subway
Newcastle upon Tyne
09.2017 - 06.2018
- Trained team members to prepare sandwiches and other menu items according to uniformity, presentation and portioning standards.
- Thoroughly cleaned food preparation areas, tools and equipment, maintaining faultless hygiene standards.
- Communicated menu information clearly, upselling seasonal items and promoting featured products.
- Greeted regular guests by name and established friendly rapport when taking orders.
- Provided clear, accurate product information to address dietary restrictions and food allergies.
- Completed opening and closing checklists to create welcoming store environment.
- Completed till and stock checks.
Hairdresser Assistant
RUSU Hairdressers
01.2015 - 08.2015
- Greeted customers with warmth and care, offering beverages, snacks and magazines for salon service.
- Checked on customers throughout long appointments, maintaining continued comfort and contentment.
- Maintained safe working practices with colours and chemicals, adhering to proper use and disposal guidelines.
- Carried out regular sweeping and mopping to maintain immaculate salon cleanliness.
- Helped salon processes run smoothly through effective appointment allocation.
Education
PGCE with QTS 5-11 - Primary Education
Newcastle University
Newcastle 09.2019 - 06.2020
Bachelor of Arts - Fine Art
Northumbria University
Newcastle 09.2016 - 06.2019
A-Levels - French
Cookstown High School
A-Levels - English Literature
Cookstown High School
A-Levels - Art and Design
Cookstown High School
GCSEs - Including Maths and English
Cookstown High School
cSkills
- Personable
- Organisational abilities
- Attention to detail
- Confident communicator
- Superb time management
Timeline
Substitute Teacher
Education Authority
09.2020 - 06.2023
Retail Assistant
DV8
08.2020 - 12.2020
PGCE with QTS 5-11 - Primary Education
Newcastle University
09.2019 - 06.2020
Christmas Temporary Retail Staff
Next
11.2018 - 01.2019
Sandwich Artist
Subway
09.2017 - 06.2018
Bachelor of Arts - Fine Art
Northumbria University
09.2016 - 06.2019
Hairdresser Assistant
RUSU Hairdressers
01.2015 - 08.2015
A-Levels - French
Cookstown High School
A-Levels - English Literature
Cookstown High School
A-Levels - Art and Design
Cookstown High School
GCSEs - Including Maths and English
Cookstown High School
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