Alana Cave-Bannister
Leicester,Leicestershire
Summary
Personal Summary A warm and friendly individual who works hard to complete tasks given to the required standard, with an enjoyment of learning. Confident to use software such as Word, PowerPoint, and Excel. Recent experience of administrative duties. I have many transferable skills and am eager to learn more.
Overview
9
9
years of professional experience
Work history
Personal Assistant/Admin Assistant
Ruby Barker, myladymelts
Leeds, Kent
12.2023 - 01.2024
- Assisted in building an online homemade wax melt business
- Documented reports of ingredients with measurements for products, recorded names, prices and addresses for customers
- Transported products to necessary postal outlets
- Created detailed lists of required objectives and activities
- Tested products, giving detailed feedback
- Facilitated a productive/positive working environment e.g. Collecting supplies like food and drink and keeping working spaces clean.
- Took minutes during meetings with accuracy and precision, facilitated follow-up actions efficiently.
Traineeship Administrator
Siobhan B Ltd,
01.2022 - 01.2022
- created reports in documents (spreadsheet & word docs), reading blogs
- boosted algorithms on social media to reach wider audiences
- tracked customer relations
- performed research and video transcribing
- Prepared detailed reports for streamlined decision-making processes using various software applications proficiently.
music production work experience
Jess Goyder
Alcester, Warwickshire
01.2019 - 06.2019
- Shadowed a musician and sound production manager for a week
- Attended a music production studio and was given the chance to try instruments and work on music production.
- Carried out day-to-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Keepers FestivalAlcester
01.2015 - 01.2019
- drinks waitress for Keepers' Fest, a family-themed weekend festival
- took drinks orders, served, and made drinks for customers
- Checked ID to ensure I was following the law for underage drinking which included refusing service
- Setting up the bar and maintaining stock levels to prevent shortages of critical items.
- Improved customer satisfaction by providing efficient and friendly service.
- Enhanced guest satisfaction through attentive and prompt service.
Stall Holder
Uckinghall Village Fete
Tewkesbury, Gloucestershire
01.2018 - 01.2018
- created a hair braiding stall for a village charity fete
- responsible for decorating the stall, pricing, advertising, processing payments, and braiding hair
- helped raise money for a good cause.
- Promoted positive customer experiences by delivering exceptional service.
- Boosted product visibility through creative stall setup and display.
- Handled cash transactions for smooth business operations.
Education
Employability Level 1 - Employability
Intec Business Colleges
Remote 2022 - 2022
Maths Level 2 - Maths
Intec Business College
Remote 2022
GCSEs - English Language
Hanley Castle High School
Worcester, Worcestershire 2020 - 2020
GCSEs Maths - Maths
Hanley Castle High School
Worcester, Worcestershire 09.2020
Skills
- Analysis of data
- Presentation of deductions
- Problem-solving
- Prioritising
- Organising
- Interpersonal skills
- Good listening skills
- Relationship skills
- Flexible
Languages
English
Fluent
French
Beginner
Timeline
Personal Assistant/Admin Assistant
Ruby Barker, myladymelts
12.2023 - 01.2024
Traineeship Administrator
Siobhan B Ltd,
01.2022 - 01.2022
music production work experience
Jess Goyder
01.2019 - 06.2019
Stall Holder
Uckinghall Village Fete
01.2018 - 01.2018
Keepers FestivalAlcester
01.2015 - 01.2019
Maths Level 2 - Maths
Intec Business College
GCSEs Maths - Maths
Hanley Castle High School
Employability Level 1 - Employability
Intec Business Colleges
2022 - 2022
GCSEs - English Language
Hanley Castle High School
2020 - 2020
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