Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Alan Varandas

Leeds,United Kingdom

Summary

Experienced professional with a strong background in warehouse operations, including picking, packing, loading, and unloading. Demonstrates expertise in hospitality and cash handling, complemented by proficiency in lean management techniques. Adept at delivering fast-paced customer service, consistently ensuring efficiency and client satisfaction. Seeking to leverage diverse skill set to contribute to a dynamic team environment and drive operational excellence.

Overview

3
3
years of professional experience
2
2
years of post-secondary education

Work history

Retail worker

TK Maxx
Leeds, UK
12.2024 - 02.2025
  • Provided excellent customer service by assisting customers with product inquiries, locating items, and offering advice to ensure a positive shopping experience.
  • Processed customer transactions at the checkout, including handling cash, card payments, refunds, and exchanges, while maintaining accuracy and efficiency.
  • Restocked shelves and organized the shop floor, ensuring products were neatly displayed and aligned with the store's visual standards.
  • Assisted in receiving, unpacking, and processing new stock deliveries, ensuring products were correctly tagged, priced, and placed on the sales floor.
  • Maintained a clean and organized work environment, adhering to health and safety regulations while providing a welcoming shopping time for customers.

Warehouse worker

FedEx
Leeds, UK
06.2024 - 11.2024
  • Loaded and unloaded packages from delivery trucks, ensuring all items were handled with care to prevent damage during transportation.
  • Scanned and sorted incoming and outgoing packages according to delivery routes and shipping priorities, maintaining accuracy and efficiency.
  • Operated warehouse equipment such as pallet jacks and conveyor belts to assist with the movement of heavy shipments.
  • Worked in a fast-paced and physically demanding environment to meet daily shipping deadlines, ensuring all packages were processed and dispatched on time.
  • Maintained a clean and organized work area, following safety protocols to prevent workplace accidents and ensure smooth operations.

Warehouse worker

Amazon
Leeds, UK
10.2023 - 04.2024


  • Accurately picked and packed customer orders from warehouse shelves, ensuring correct items, quantities, and packaging materials were used to meet company standards.
  • Processed customer returns by inspecting items for damage, restocking eligible products, and updating inventory records to maintain stock accuracy.
  • Operated handheld scanners to track and update the status of orders and inventory.
  • Worked in a fast-paced and physically demanding warehouse environment, meeting daily productivity targets.
  • Ensured safety standards with regular equipment maintenance checks and also kept the warehouse clean, ensuring a safe working environment while following health and safety guidelines to prevent workplace injuries.

Hospitality worker

Leeds United Football Club
Leeds, UK
03.2022 - 01.2024
  • Provided high-quality customer service to guests in hospitality suites and VIP areas during matchdays and special events, ensuring a welcoming and professional experience.
  • Assisted with the preparation, serving, and presentation of food and beverages, maintaining high cleanliness and hygiene standards throughout service.
  • Supported the setup and breakdown of hospitality areas, including arranging tables, chairs, and décor to meet event requirements and club standards.
  • Worked closely with team members and supervisors to ensure smooth service flow, quickly responding to guest requests or resolving any issues that arose.
  • Maintained a friendly and approachable attitude, creating a positive atmosphere for guests while professionally representing the club.

Education

GCSEs -

Leeds City College
Leeds, UK
09.2022 - 06.2024

Skills

  • Warehouse experience, picking, packing, loading, and unloading
  • Hospitality experience
  • Cash handling experience
  • Lean management techniques
  • Fast paced customer service

Languages

English
Fluent
Portuguese
Native

Timeline

Retail worker

TK Maxx
12.2024 - 02.2025

Warehouse worker

FedEx
06.2024 - 11.2024

Warehouse worker

Amazon
10.2023 - 04.2024

GCSEs -

Leeds City College
09.2022 - 06.2024

Hospitality worker

Leeds United Football Club
03.2022 - 01.2024
Alan Varandas