Alan Smith
Paisley
Summary
Reliable individual experienced in responding to emergency situations, conducting investigations, and implementing safety protocols. Proven ability to work effectively with local law enforcement and other security personnel. Committed to ensuring the safety of all individuals on the premises. Disciplined security professional experienced in enforcing safety protocols, protecting property and monitoring suspicious activity. Possesses excellent communication and customer service skills. Dedicated to providing safe and secure environments for clients and employees. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
9
9
years of professional experience
2005
2005
years of post-secondary education
1
1
Certification
Work History
CMC OPERATOR
Corps Security
Paisley, Renfrewshire
03.2025 - Current
- Coordinated with other operators for smooth operation processes.
- Recorded incidents for future reference and investigation purposes.
- Monitored CCTV to determine unusual activity and provide precautions.
- Dealt with alarm activation to determine the cause and inform the security manager.
- Remotely controlled gates, doors, and access points to safeguard site access.
- Completed detailed incident reports from multiple sites.
- Answered phones, transferred calls, and maintained switchboards to triage communications.
SECURITY OFFICER
Securi-group
Glasgow
02.2024 - 03.2025
- Day to day patrolling of a busy shopping centre in Glasgow, detect and deter any suspicious activity/behaviour
- Attended any first aid incidents internal/external of building
- Liaise with emergency services if any shoplifting/fire activations or serious injuries within the centre
SECURITY OFFICER/SUPERVISOR
Palmaris services Ltd
Paisley, Renfrewshire
04.2018 - 02.2024
- Main duties were day to day patrolling in a shopping centre in Paisley. Monitor, detect and deter any suspicious behaviour or shoplifting.
- Lease with emergency services on a daily basis, react to any first aid/fire activations on site.
- I would make use of Microsoft word/excel to do staff rota's on a weekly basis, I also have a CCTV badge would monitor CCTV from time to time.
SECURITY GUARD
B&M Home Bargains
Various
09.2016 - 04.2018
- Day to day patrolling of a shopping centre, respond to any first aid incidents, liaise with local Police on a daily basis, prevent and detect crime and deter any crime
- Patrolling and static guarding of various b+m premises around Glasgow and surrounding areas
- Conducted staff searches when leaving any premises as well as random staff/locker/vehicle searches
- Apprehension of shoplifters, liaise with police if necessary
- Dealt with customers who've become abusive, aggressive and violent
SECURITY GUARD
ASPRO Security
Various
02.2016 - 09.2016
- Day to day patrolling of a shopping centre, respond to any first aid incidents, liaise with local Police on a daily basis, prevent and detect crime and deter any shoplifters
- Patrolling and static guarding of various lidl premises around Glasgow and surrounding areas
- Conducted staff searches when leaving any premises as well as random staff/locker/vehicle searches
- Apprehension of shoplifters, liaise with police if necessary
- Dealt with customers who've become abusive, aggressive and violent
Education
GCSE OR EQUIVALENT -
St.Andrews Academy
Skills
- Customer Service
- Security
- Time Management
- Computer Literate
- Professionalism
- Alarm systems familiarity
- Security consciousness
- Patience under pressure
- Observation expertise
- CCTV operation
Custom
References available upon request
Certification
CCTV Licence
Door Supervisor Licence
Timeline
CMC OPERATOR
Corps Security
03.2025 - Current
SECURITY OFFICER
Securi-group
02.2024 - 03.2025
SECURITY OFFICER/SUPERVISOR
Palmaris services Ltd
04.2018 - 02.2024
SECURITY GUARD
B&M Home Bargains
09.2016 - 04.2018
SECURITY GUARD
ASPRO Security
02.2016 - 09.2016
GCSE OR EQUIVALENT -
St.Andrews Academy
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