Alan Robertson
Warrington,Cheshire
Summary
I have extensive knowledge of the current network planning rules and regulations, holding multiple accreditations including NRSWA, Blue Water Card, and FTTP, along with proficiency in civils survey and network planning, and overhead pole solutions.
I've been responsible for day to day business as usual customer orders aswell as personally undertaking larger Network installation projects, liaising with varied stakeholders, coordinating direct labour and external contractors, and overseeing overall quality, costs and timescale targets. I'm proactive, self-motivated, i work well without supervision and a dedicated team player, who is always happy to learn new skills.
Overview
37
37
years of professional experience
Work history
Ethernet Fibre Surveyor / Planner / Designer
Openreach
Warrington, Cheshire
2012.04 - Current
- Produced precise drawings from survey data using computer-aided design software.
- Managed multiple projects simultaneously under strict deadlines.
- Maintained up-to-date knowledge of planning regulations, staying ahead of industry changes.
- Established clear lines of communication with clients, keeping them informed about progress.
- Ensured compliance with environmental guidelines during site assessments.
- Worked with clients and stakeholders to understand project requirements and specifications.
- Supervised and guided field staff to perform tasks and follow protocols.
- Used computer software to create detailed maps.
- Arranged and attended daily face to face on site meeting with customers
Wideband Optical Fibre Planner
Openreach
Manchester and Liverpool
2006.05 - 2012.04
- Maintained accurate records of all planning activities for transparency and accountability.
- Adhered strictly to industry standards in all planning tasks.
- Mentored junior planners in effective planning techniques.
- Liaised with clients throughout planning progression, securing client satisfaction.
- Managed multiple projects concurrently for enhanced business operations
- Arranged and attended daily face to face site meetings with customers
Narrowband Copper Planner / Surveyor
BT / Openreach
Manchester
2001.09 - 2006.05
- Liaised with clients throughout planning processes
- Facilitated risk assessments to mitigate potential project delays.
- Enhanced customer satisfaction with prompt completion of cabling and cable jointing projects.
- Planned new network routes for new telephone network.
- Managed and coordinated multiple projects simultaneously, prioritising tasks and allocating resources effectively.
- Arranged and attended daily face to face site meetings with customers
Engineer Field Controller
BT
Wigan
1995.07 - 2001.09
- Part of a small team, allocating work to Openreach direct labour field engineering teams and contractors of more than a 1000 employees on a daily basis for Lancashire and Cumbria
- Worked flexible hours, covering nights, weekends and bank holidays.
- Demonstrated flexibility whilst working under pressure managing multiple tasks simultaneously without compromising on quality of work delivered.
- Worked collaboratively within a team to achieve targets.
Cable Jointer
BT
Warrington
1989.07 - 1995.07
- Installed and repaired telephone cables to residential and commercial properties
- Worked effectively as a lone worker as well as in a team to complete large scale projects successfully and promptly.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Worked on Loan to other areas of the country
- Worked Daily face to face with customers
Education
GCSEs - English, English Literature, Maths, Chemistry, Physics, Geography, History, German
William Beamont High School (1985-1989)
WarringtonONC - Electrical & Electronical Engineering
Old Swan Technical College
Liverpool /1989 - /1991
HND - Electrical & Electronical Engineering
St Helens Technical College
St Helens /1991 - /1993
Skills
- Accredited Network Planning Rules and Regulations
- NRSWA Accredited & Card Holder, Blue Water Card Holder
- SO11 & SO13 FTTP Accredited, S20 Civils Survey Accredited, P008 Civils Planning practical Accredited, SO17 Overhead Pole survey Accredited, S21 Overhead Survey Practical Accredited
- IOSH Working Safely
- Strategic Planning
- Stakeholder Management
- Health, Safety & Compliance
Affiliations
- Following my Local Rugby League Team
- The odd round of Golf, when i have time
- Walking our family dog Betty
Timeline
Ethernet Fibre Surveyor / Planner / Designer
Openreach
2012.04 - Current
Wideband Optical Fibre Planner
Openreach
2006.05 - 2012.04
Narrowband Copper Planner / Surveyor
BT / Openreach
2001.09 - 2006.05
Engineer Field Controller
BT
1995.07 - 2001.09
Cable Jointer
BT
1989.07 - 1995.07
HND - Electrical & Electronical Engineering
St Helens Technical College
/1991 - /1993
ONC - Electrical & Electronical Engineering
Old Swan Technical College
/1989 - /1991
GCSEs - English, English Literature, Maths, Chemistry, Physics, Geography, History, German
William Beamont High School (1985-1989)