Summary
Overview
Work history
Education
Skills
Timeline
Generic
Alan Owen

Alan Owen

Kendal,Cumbria

Summary

Accomplished professional with extensive expertise in recruitment and hiring, quality assurance, and staff training and development. Demonstrates strong leadership skills and proficiency in conflict resolution, crisis management, and HR practices. Adept at ensuring health and safety compliance through workplace inspections and first aid certification. Skilled in report writing, staff scheduling, and maintaining security systems knowledge. Committed to fostering a safe and efficient work environment while pursuing opportunities for career advancement in human resources management.

Offering strong teamwork and communication skills, with keen eye for detail and reliability. Knowledgeable about safety procedures and basic inventory management.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth. Over 20 years line management experience.


Overview

32
32
years of professional experience

Work history

Distribution centre operative

Lakeland
Kendal, Cumbria
08.2024 - Current
  • Received new stock into the Distribution Centre. Identified damaged or missing products, reducing discrepancies between physical stock and inventory records.
  • Loaded and unloaded goods to containers, ensuring swift dispatch of products to clients.
  • Operated forklifts safely to move heavy pallets around the warehouse. Trained and experienced in MLOP, PPT & Reach Truck.
  • Followed health and safety procedures diligently, promoting a safe working environment.
  • Utilised hand-held scanners proficiently, accelerating product check-in processes.
  • Labelled packages correctly to prevent misplacement of items during distribution.
  • Maintained cleanliness of the warehouse area, contributing to a productive work environment.
  • Inspected incoming goods meticulously, enhancing quality control measures.

Custodial manager

HMPSS
Lancaster, Lancashire
04.1996 - 08.2024
  • Reduced waste by streamlining custodial operations.
  • Resolved conflicts within the staff efficiently, promoting harmony in the workplace.
  • Ensured compliance with health and safety regulations through diligent supervision.
  • Carried out regular inspections to maintain high cleanliness standards.
  • Responded quickly to emergencies, ensuring public safety at all times.
  • Coordinated work schedules, reducing overtime costs.
  • Improved team morale with effective communication and leadership skills.
  • Collaborated closely with other departments, fostering a cohesive working environment.
  • Managed custodial staff to ensure clean, organised facilities.
  • Reported on accidents and investigated incidents to protect staff safety.
  • Reviewed work schedules to enhance efficiencies.
  • Inspected cleaning quality to achieve pristine standards.
  • Coordinated staff rotas to build hardworking teams, strategically delegating tasks to maximise efficiency.
  • Evaluated employees regularly to assess performance and provide feedback.
  • Developed rosters and assigned duties to maximise staff utilisation.
  • Used excellent problem-solving skills to quickly resolve issues.
  • Promoted health and safety policies among staff leading to reduced workplace accidents.
  • Over 20 year line management experience.
  • Coordinated hiring, recruitment and training strategies to build successful administrative team.
  • Led and managed administrative staff to maintain smooth daily operations in various departments.

Housing and Council Tax Benefits Officer

Lancaster City Council
Lancaster, Lancashire
01.1994 - 04.1996
  • Examined applications for government assistance programmes.
  • Analysed financial situation, goals and needs of clients or companies.
  • Educated individuals on available government benefit programmes.
  • Evaluated applications to determine eligibility.
  • Calculated benefit amounts and identified appropriate services according to applicant data.
  • Enforced compliance with legal requirements related to government benefits.
  • Interviewed benefit recipients to verify eligibility for continuing benefits or services.

Education

A-Levels - Geography, Mathematics

Morecambe High School
09.1990 - 6 1992

GCSEs - undefined

Morecambe High School
09.1988 - 6 1990

Level 2 Foundation Certificate in Accounting - Bookkeeping

AAT
Kendal, Cumbria
08/2024 - 03/2025

Skills

  • Recruitment and hiring
  • Quality assurance
  • Staff training and development
  • Conflict resolution
  • Report writing proficiency
  • Reactive to emergencies
  • Security systems knowledge
  • Health and safety compliance
  • Interpersonal communication
  • First aid certified
  • Staff scheduling
  • Crisis management
  • Workplace inspection
  • Excellent organisation
  • HR practices
  • Leadership skills

Timeline

Distribution centre operative

Lakeland
08.2024 - Current

Custodial manager

HMPSS
04.1996 - 08.2024

Housing and Council Tax Benefits Officer

Lancaster City Council
01.1994 - 04.1996

A-Levels - Geography, Mathematics

Morecambe High School
09.1990 - 6 1992

GCSEs - undefined

Morecambe High School
09.1988 - 6 1990

Level 2 Foundation Certificate in Accounting - Bookkeeping

AAT
08/2024 - 03/2025
Alan Owen