Summary
Overview
Work History
Education
Skills
Timeline
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Alan Joyce

Alan Joyce

Care Assistant
Banbury

Summary

Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with Five years of experience building community and developing social skills through incremental therapeutic techniques. Caring and empathetic Support Worker with Five years years of experience providing therapeutic support for adults with disabilities. Competent planner, developer and implementer of complex individual program plans. Certified medication administrator, verifying patient medicine and nutrition plan adherence according to strict detail. Self-motivated Support Worker brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

15
15
years of professional experience
5
5
years of post-secondary education
1
1
Language

Work History

Sales Coordinator

Big Issues
Brighton, BNH
08.2016 - 01.2023
  • Employed closing sales techniques, upselling and customer loyalty incentives to boost sales.
  • Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.

Personal Care Assistant

Michael Joyce
London , LND
11.2012 - 06.2016
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Transported individuals to events and activities, medical appointments, and shopping trips.

Taxi Driver

Alphabets Cars Ltd
East Ham London , LND
06.2008 - 10.2012
  • Arrived on time to customer appointments.
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
  • Upheld high standards of cleanliness, sanitation, and service.
  • Transported high-value clients with professionalism and discretion.
  • Used GPS and maps to navigate and find best route to destinations to deliver passengers on time.
  • Hired new drivers, maintained performance and managed customer service.
  • Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
  • Accepted payments and provided receipts for fares to keep accurate records of transactions.
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
  • Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
  • Maintained log of daily trips to keep accurate records of fares and destinations.
  • Handled upkeep for taxi, added fuels, cleaned exterior and sprayed out interior.
  • Used mobile application to connect with customers, track distances and report locations.
  • Frequented high-volume areas such as airports and bars to pick up spontaneous fares.
  • Followed road rules to protect passengers and prevent accidents.

Education

BA/BSc (Honours) Open Degree -

The Open University
Milton Keynes Village, MIK
02.2020 - Current

Covid - Mod 6a Covid and PE Guidelines

Brighton & Hove City College
HomeCare Professional Academy
02.2022 - 03.2022

Introduction to Children First Certificate -

Tusla Child and Family Agency
Galway Ireland
02.2022 - 02.2022

Children Protection Act

National Guidance to welfare of Children
Galway Ireland
02.2022 - 02.2023

Certificate FFP2 Mask Job Aid -

Home Care Processional Academy
Galway Ireland
02.2022 - 02.2022

Mod 2 The Aging process -V3 -

Home Care Professional Academy
Galway Ireland
02.2022 - 02.2022

Certificate Medication Management -V3 -

Home Care Professional Academy
Galway Ireland
02.2022 - 02.2022

Mod 10a Medication management -V£ -

Home Care Professional Academy
Galway Ireland
02.2022 - 02.2022

Certificate Mod 8 Oral Hygiene-3 -

Home care Professional Academy
Galway Ireland
02.2022 - 02.2022

Certificate 10b Practical Care Skills Theory -V3 -

Home Care Professional Academy
Galway Ireland
02.2022 - 02.2022

Certificate On and removing Face Mask PPE- Job Aid -

Home care Professional Academy
Galway Ireland
02.2022 - 02.2022

Level One - Health and social

Health and Social Level
Brighton and Hove College
09.2012 - 11.2012

Counselling Skills Level One and Two - Counselling

Veardean College
Brighton, BNH
01.2001 - 01.2002

Skills

Strong enthusiasm

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Timeline

Covid - Mod 6a Covid and PE Guidelines

Brighton & Hove City College
02.2022 - 03.2022

Introduction to Children First Certificate -

Tusla Child and Family Agency
02.2022 - 02.2022

Children Protection Act

National Guidance to welfare of Children
02.2022 - 02.2023

Certificate FFP2 Mask Job Aid -

Home Care Processional Academy
02.2022 - 02.2022

Mod 2 The Aging process -V3 -

Home Care Professional Academy
02.2022 - 02.2022

Certificate Medication Management -V3 -

Home Care Professional Academy
02.2022 - 02.2022

Mod 10a Medication management -V£ -

Home Care Professional Academy
02.2022 - 02.2022

Certificate Mod 8 Oral Hygiene-3 -

Home care Professional Academy
02.2022 - 02.2022

Certificate 10b Practical Care Skills Theory -V3 -

Home Care Professional Academy
02.2022 - 02.2022

Certificate On and removing Face Mask PPE- Job Aid -

Home care Professional Academy
02.2022 - 02.2022

BA/BSc (Honours) Open Degree -

The Open University
02.2020 - Current

Sales Coordinator

Big Issues
08.2016 - 01.2023

Personal Care Assistant

Michael Joyce
11.2012 - 06.2016

Level One - Health and social

Health and Social Level
09.2012 - 11.2012

Taxi Driver

Alphabets Cars Ltd
06.2008 - 10.2012

Counselling Skills Level One and Two - Counselling

Veardean College
01.2001 - 01.2002
Alan JoyceCare Assistant