ALAN JOSEPH NOBLE
Cambridge,Cambridgeshire
Summary
IT professional with extensive experience in systems and network management, specializing in Windows and Linux operating systems. Proven skills in IT support, hardware and software installation, and remote desktop assistance. Proficient in Microsoft Office 365, SQL databases, and programming languages including C#, C++, JavaScript, HTML, CSS, and ASP.NET framework. Recognized for strong communication, problem-solving, and customer service skills, with a commitment to continuous learning in cloud computing and network troubleshooting.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work history
Coach Driver / Bus Driver
National Express
Bishop's Stortford, Hertfordshire
2025.08 - 2026.04
- Assisted passengers with high-quality service in fast-paced environments.
- Responded to enquiries and resolved issues to enhance customer satisfaction.
- Managed tasks effectively under pressure while adhering to schedules.
- Upheld safety and accuracy in all responsibilities.
- Engaged with diverse individuals to facilitate effective communication.
Parcel Delivery Driver
ROYAL MAIL
Cambridge, UK
2022.10 - 2025.08
- Completed high-volume multi-drop deliveries across residential and business areas
- Delivered excellent customer service and ensured accurate, on-time deliveries
- Managed time-sensitive workloads and consistently met daily targets
- Maintained records and ensured correct handling of parcels and documentation
- Followed safety procedures and carried out routine vehicle checks
Junior Software Developer
THE ELMEX BRANDS
London
2022.09 - 2023.06
- Assisted in developing, testing, and debugging software applications
- Supported troubleshooting and resolving technical issues within projects
- Contributed to team discussions and suggested improvements to features and workflows
- Worked with senior developers to understand requirements and implement solutions
- Gained practical experience in coding, debugging, and system development
Exam Administrator
ADECCO, CAMBRIDGE UNIVERSITY PRESS & ASSESSMENTS
Cambridge, UK
2022.05 - 2022.07
- Provided administrative support for examination processes with strong attention to detail
- Maintained accurate records and handled confidential data securely
- Supported office operations and ensured tasks were completed within deadlines
- Responded to enquiries and communicated effectively with internal teams
- Helped maintain smooth workflow during high-pressure periods
Logistics Administrator
ONCOLOGICA
Cambridge, UK
2021.04 - 2022.05
- Managed records, orders, and shipping documentation accurately
- Coordinated logistics operations and tracked deliveries to ensure timely completion
- Maintained up-to-date data on stock, suppliers, and customer orders
- Supported daily administrative functions to improve office efficiency
- Communicated with customers to provide updates on order progress
Warehouse Operative
AMAZON
Cambridge, UK
2020.01 - 2021.04
- Processed orders accurately through picking, packing, and stock handling
- Maintained records and ensured inventory accuracy
- Worked efficiently to meet productivity targets in a fast-paced environment
- Identified damaged items and ensured quality standards were maintained
Education
BENG (HONS) - COMPUTER SCIENCE
Anglia Ruskin University
Cambridge, United Kingdom 2020.01 - 2024.06
A-Levels - COMPUTER SCIENCE
KPMHSS
Kerala, India 2017.06 - 2019.05
Skills
- IT support and troubleshooting
- Windows and Linux proficiency
- Systems and network management
- Networking fundamentals (IP, DNS, DHCP)
- Hardware and software installation
- Microsoft Office 365 expertise
- Basic SQL knowledge
- C# programming
- C development
- JavaScript coding
- ASPNET / NET framework
- Communication and interpersonal skills
- Problem solving and analytical thinking
- Customer service excellence
- Ticketing system expertise
- Remote desktop support
- Database management
- Cybersecurity knowledge
- Cloud computing fundamentals
- Network troubleshooting techniques
- CSS proficiency
- Software troubleshooting strategies
- Desktop support services
- System administration expertise
- TCP/IP knowledge
Timeline
Coach Driver / Bus Driver
National Express
2025.08 - 2026.04
Parcel Delivery Driver
ROYAL MAIL
2022.10 - 2025.08
Junior Software Developer
THE ELMEX BRANDS
2022.09 - 2023.06
Exam Administrator
ADECCO, CAMBRIDGE UNIVERSITY PRESS & ASSESSMENTS
2022.05 - 2022.07
Logistics Administrator
ONCOLOGICA
2021.04 - 2022.05
BENG (HONS) - COMPUTER SCIENCE
Anglia Ruskin University
2020.01 - 2024.06
Warehouse Operative
AMAZON
2020.01 - 2021.04
A-Levels - COMPUTER SCIENCE
KPMHSS
2017.06 - 2019.05