Alan Job
Birmingham,United Kingdom
Summary
A dedicated chef ensures excellent products by completing meal preparation. Plays a vital role as a dedicated team member. Passionate, spirited, and classically trained culinary professional who builds relationships and develops high-performing teams. Leader in delivering excellent customer service, directing operations, and achieving culinary excellence. Equipped to apply restaurant operational experience to grow world-class organizations. Dedicated to food safety, customer service best practices, and quality food service. They are accomplished with hospitality and culinary two-year proven experience in the ability to drive high kitchen standards and exceed for food quality, safety, and style.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Chef
Zizzi
Birmingham, United kingdom
03.2023 - Current
- Prepare, cook, and present dishes according to recipes and specifications
- Learn about different stations and arrangements
- Manage the section and ensure set up is ready for service
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Prevented allergen cross-contamination through meticulous food preparation, cooking, and plating.
- Collaborated effectively with kitchen and waiting staff to facilitate smooth, efficient service outcomes.
- utilized proper cleaning techniques to sanitize counters and utensils, enabling safe preparation of raw produce.
Restaurant Waiter
Holiday Inn Hotel
Birmingham, United Kingdom
10.2022 - 03.2023
- Taking orders and serving drinks and food Clearing and cleaning tables cash handling and using tills Preparing areas for service and polishing glassware and cutlery Arranging areas for meetings and Events
- Supported restaurant set-up, cleaning, and preparations, preparing appropriately for first customer arrivals.
- Regularly checked on guests to ensure satisfaction, upselling drinks and side orders to increase revenue.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
- Cleaned, sanitized, and organized food storage racks and bins, maintaining exceptional hygiene standards.
- Welcomed guests with warmth and enthusiasm, recommending beverage and snack choices based on customer preferences.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Processed cash and card payments promptly, minimizing customer waiting times and enabling swift table turnarounds.
- Warmly greeted guests upon arrival to create a welcoming atmosphere.
- I checked in with customers during meals to check that orders were received correctly and met guests' expectations.
- Regularly communicated with kitchen and bar staff to maintain smooth front-of-house operations, minimizing potential service delays.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Calculated charges, issued bills, and collected payments, processing them accurately to avoid till discrepancies.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes, used glasses, and wiping down surfaces.
Commis Chef
Chandy's Hotels and Resorts
kerala, India
04.2020 - 12.2020
- And present dishes in accordance with recipes and specifications
- Learn about various stations and arrangements
- Manage the section and guarantee that it is prepared for service.
- Maintained immaculately clean and tidy working areas in line with food hygiene legislation.
- Cooked and presented dishes in line with standardized recipes.
- Supported senior chefs in preparing original daily menus, showcasing culinary abilities with seasonal produce.
- Met high standards of food hygiene and safety.
- Remained calm and effective in fast-paced kitchen environments to promptly deliver high-quality dishes.
- comply with food safety regulations.
- Prepared meats, fish, and vegetables to support line cooking in a fast-paced environment.
- Supported food service in a busy restaurant environment.
- Periodically cleaned kitchen stations in line with sanitation regulations.
- Carried out tasks assigned by the Chef de Partie.
- Quality-checked items for quantity and presentation.
Intern Trainee
JW Marriott
Mumbai, India
12.2019 - 03.2020
- Successfully completed each department in the hospitality department.
- Facilitated client events and engagement to build strong rapport.
- Fulfilled customer orders to meet company targets.
- Developed business, financial, and analytical skills by working with multidisciplinary teams.
- Collected customer data to identify trends and support business planning.
- Accomplished experience in front of house, waiting, and bar work.
- achieved the area food hygiene certificate.
- Washed cutlery and crockery using industrial dishwashers and manual methods for a pristine finish.
- utilized storage effectively to keep kitchen equipment and supplies safely and clearly organized.
- Maintained attractive, clean, and orderly spaces, creating a welcoming atmosphere for customers.
- Prepared lobby areas for guest use, maintaining clean, comfortable reception environments.
- Handled reservations to maximize covers and revenue.
- Confidently managed customer requests by listening actively to concerns and providing positive solutions.
- Warmly greeted guests upon arrival to create a welcoming atmosphere.
- Regularly checked on guests to ensure satisfaction, upselling drinks and side orders to increase revenue.
- tracked accidents and incidents by preparing detailed notes for further investigation.
- Disinfected showers, baths, toilets, and vanity units to maintain excellent hygiene levels.
- Kept well-stocked with cleaning supplies to support the smooth running of the service.
- Swept, mopped, waxed, and polished floors, delivering a pristine finish.
- Thoroughly cleaned, disinfected, and deodorized bathroom areas.
- Developed menus for continuous use, events, and promotions for different seasons.
- Reduced customer complaints by enforcing strict quality control procedures.
- Forecasted demand and orders the optimum level of supplies to prevent spoilage.
- Created estimates of food and labor costs to set accurate operating budgets.
Education
Master degree - Culinary Arts Management
University College Birmingham
Birmingham 09.2022 -
Bachelor`s degree - Culinary Arts and Catering Technology
Mount Royal College
India 03.2017 - 03.2020
Higher Secondary Education - Commerce and Statistics
JPM college
India 03.2015 - 04.2017
Skills
- Languages - English;
- Hindi; Malayalam; Tamil
- Technical skills
- Leadership and Management skill
- Communication skill
- Able to work under pressure
- Recipe development
- Forecasting and planning
- Menu planning
- Equipment maintenance
- Food preparation techniques
- Fine-dining expertise
- Italian cuisine
- Food safety & hygiene expert
- Indian Cuisine
Timeline
Chef
Zizzi
03.2023 - Current
Restaurant Waiter
Holiday Inn Hotel
10.2022 - 03.2023
Master degree - Culinary Arts Management
University College Birmingham
09.2022 -
Commis Chef
Chandy's Hotels and Resorts
04.2020 - 12.2020
Intern Trainee
JW Marriott
12.2019 - 03.2020
Bachelor`s degree - Culinary Arts and Catering Technology
Mount Royal College
03.2017 - 03.2020
Higher Secondary Education - Commerce and Statistics
JPM college
03.2015 - 04.2017
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