Alamin Rahman
London,Romford
Summary
Dedicated professional eager to create and implement successful strategies to improve organisational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
9
9
years of professional experience
9
9
years of post-secondary education
Work History
Waiter/Manager
India Royal
Faversham, Kent
06.2015 - 07.2024
- Progressed from Waiter (2015-2020) to Manager (2020-2024), taking on additional responsibilities such as managing the business, handling complaints, and managing wages
- Managed inventory, processed customer orders, and ensured smooth operations during busy periods
- Delivered excellent customer service, promptly addressing customer requests and complaints
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
Social Media Manager
Personalise Me Ltd
London, England
10.2021 - 03.2022
- Managed the company’s social media presence, increasing engagement and traffic through targeted strategies
- Organised content calendars and collaborated with the team to run our e-commerce business via Shopify
- Conducted market research and provided feedback to enhance client brand identities and social media strategies
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Boosted brand visibility by creating and executing innovative social media campaigns.
Apprentice Plumber
Lazard Plumbing
London, England
09.2019 - 03.2020
- Assisted with customer inquiries and supported colleagues with troubleshooting and problem-solving
- Worked effectively as part of a team, while also managing tasks independently as required
- Independently worked on projects, while offering process coordination and cooperation with other teams.
Education
Coding Traineeship - Software Engineering
IT Career Switch
London, ENG 10.2023 - Current
Digital Skills Training - Fundamentals of Digital Marketing And Microsoft Office Specialist in Excel Qualification
Click Start London
London, ENG 11.2023 - 05.2023
Software Development Bootcamp - Software Engineering
Just IT Training
London, ENG 06.2023 - 05.2023
Some College (No Degree) - Completed Level 2 & 3 Diplomas in Plumbing
Canterbury College
Canterbury, KENT 09.2017 - 05.2019
GCSE’s and Diploma - Completed GCSE’s and Level 2 Diploma in Team Leading
Darul Uloom London
Chislehurst 01.2011 - 05.2017
Skills
Call Handling & Customer Service
Time Management & Organization
Payment Processing
Microsoft Excel
Market Research & Content Creation
Social Media Strategy
Team Leadership
Flexibility & Adaptability
Python
MySQL
HTML5
CSS3
JavaScript
References
Available upon request
Timeline
Digital Skills Training - Fundamentals of Digital Marketing And Microsoft Office Specialist in Excel Qualification
Click Start London
11.2023 - 05.2023
Coding Traineeship - Software Engineering
IT Career Switch
10.2023 - Current
Software Development Bootcamp - Software Engineering
Just IT Training
06.2023 - 05.2023
Social Media Manager
Personalise Me Ltd
10.2021 - 03.2022
Apprentice Plumber
Lazard Plumbing
09.2019 - 03.2020
Some College (No Degree) - Completed Level 2 & 3 Diplomas in Plumbing
Canterbury College
09.2017 - 05.2019
Waiter/Manager
India Royal
06.2015 - 07.2024
GCSE’s and Diploma - Completed GCSE’s and Level 2 Diploma in Team Leading
Darul Uloom London
01.2011 - 05.2017
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