ALAMIN MAHMOUD
FIELD SERVICER ENGNEER
Hayes
Summary
Aspiring engineering professional with desire to learn and grow in field. Talented with printer, terminal and server repair. Seeking to apply skills and continue to develop expertise. Skilled engineering professional strives for maximum technical performance. Demonstrates high level of IT competence. Committed to staying abreast of emerging technologies. Talented Field Engineer demonstrates outstanding technical ability with exceptional problem-solving and troubleshooting abilities. Attends requests in courteous and customer-focused fashion. Alert team member with track record of executing orders under pressure. Uses critical thinking and communication skills to support intelligent decision-making. Physically fit with sharp reactions, working well in time-critical situations.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
Work History
Field engineer
Diebold Nixdorf
London , London
2007.09 - Current
- Traveled to customer sites to perform diagnosis and repair duties.
- Accurately troubleshot and diagnosed equipment malfunctions to minimise unplanned machinery downtime.
- Analysed performance reports to determine root cause of defects and developed action plans.
- Collected and organised data for use in decision-making activities.
- Promoted products and services to meet client needs and increase revenue.
- Completed scheduled services and installations, as well as preventive maintenance and calibration.
- Performed preventive maintenance to decrease unplanned defects and increase equipment longevity.
- Generated detailed field service reports recording daily work data.
- Monitored and managed parts ad equipment inventory to support continuous availability.
- Observed safety protocols and PPE requirements to reduce safety hazards.
Education
Certificate of Higher Education - Engineering
Oakland
St Albans, Hertfordshire 1992.09 - 1994.07
Skills
Performance testing
undefinedLanguages
English
Fluent
Arabic
Fluent
Timeline
Field engineer
Diebold Nixdorf
2007.09 - Current
Certificate of Higher Education - Engineering
Oakland
1992.09 - 1994.07
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